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Kerwin Ruiz
Kerwin Ruiz at Boucher Hyundai of Waukesha
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Kerwin Ruiz

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.7
47 Reviews
4.7

47 Reviews

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47 Reviews of Kerwin Ruiz

February 09, 2025

Dealership Rating
Employee Rating

Fantastic process and communication, very professional. Looking forward to having all my service done here in the future! Great staff front to back! More

by Gordy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Rauth, Jeremy Krubsack, Tim Thilleman, Devin Timm, Mark Wade, Matthew Fett, Thomas Rosenberg

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Feb 10, 2025

Boucher Hyundai of Waukesha responded

Gordy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

January 26, 2025

Dealership Rating
Employee Rating

Service writer was very helpful and was very polite guided me through everything throughly and made the experience very pleasant More

by Soup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Devin Timm, Rob Heaney, Matthew Fett, Alex Hanson, Nico Torres , Brayan Alanis

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Jan 27, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

January 17, 2025

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Employee Rating

Always great service at Boucher Hyundai, car was done quick, right and sooner then quoted. More

by mikem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2025

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Rob Heaney Service Manager 262-522-1000

January 10, 2025

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Employee Rating

Not what it is used to be (2008-2021) but doing OK and thank you More

by Cardealer
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Krubsack

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Jan 10, 2025

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

January 05, 2025

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Employee Rating

I had a repair that came up suddenly and Kerwin Ruiz got me in for the repair the same day I dropped the car off. Not only did he get the drivetrain issue repaired, but he also changed my oil, and addressed More

by CHRISTOPHER.BAILEY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jan 06, 2025

Boucher Hyundai of Waukesha responded

Thanks, Christopher, for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

December 27, 2024

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Employee Rating

I was quite impressed with the new building and the quick attention I received. The people I talked to were quite knowledgeable as what I was interested in. More

by 1UP22GO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Matthew Fett

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Dec 28, 2024

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

December 25, 2024

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Employee Rating

They completed the oil change and tire rotation in a timely manner. Very helpful people. More

by MATT.DOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2024

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience, Matt! We sincerely value your business and look forward to your next visit. Rob Heaney Service Manager 262-522-1000

December 19, 2024

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Employee Rating

Everything went smooth and quick. The price I was quoted was the price I paid. Excellent friendly staff., More

by MIAFINS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Boucher Hyundai of Waukesha responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

November 21, 2024

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Employee Rating

Great first time experience with the service department! Very efficient and accommodating! Nice facility overall! More

by MKENNA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Heaney Service Manager 262-522-1000

November 14, 2024

Dealership Rating
Employee Rating

I enjoyed working with Boucher on the sales side, but not the service side. Though, things have somewhat improved with the opening of the new building. The channels of communication between the customer and More

by GPERONECCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Devin Timm, Alex Hanson

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Nov 17, 2024

Boucher Hyundai of Waukesha responded

Thank you so much for the honest feedback. We regret not providing a 5 star experience. If you would like to continue the conversation, we would appreciate the opportunity to address your concerns. Rob Heaney Service Manager 262-522-1000

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