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Kerwin Ruiz
Kerwin Ruiz at Boucher Hyundai of Waukesha
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Kerwin Ruiz

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.7
49 Reviews
4.7

49 Reviews

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49 Reviews of Kerwin Ruiz

March 05, 2025

Dealership Rating
Employee Rating

As always, I was greeted when I drove in. My maintenance work was reviewed immediately. All work was completed correctly and on time. More

by Rick
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Mar 05, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business, Rick, and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

February 27, 2025

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Employee Rating

Service center failed to realize ice around inside of back rear rim. Causing extreme vibrations. I eventually found the hazard on my own More

by KURT4203
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2025

Boucher Hyundai of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rob Heaney Service Manager 262-522-1000

February 09, 2025

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Employee Rating

Fantastic process and communication, very professional. Looking forward to having all my service done here in the future! Great staff front to back! More

by Gordy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Rauth, Jeremy Krubsack, Tim Thilleman, Devin Timm, Mark Wade, Matthew Fett, Thomas Rosenberg

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Feb 10, 2025

Boucher Hyundai of Waukesha responded

Gordy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

January 26, 2025

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Employee Rating

Service writer was very helpful and was very polite guided me through everything throughly and made the experience very pleasant More

by Soup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Devin Timm, Rob Heaney, Matthew Fett, Alex Hanson, Nico Torres , Brayan Alanis

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Jan 27, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

January 17, 2025

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Employee Rating

Always great service at Boucher Hyundai, car was done quick, right and sooner then quoted. More

by mikem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2025

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Rob Heaney Service Manager 262-522-1000

January 10, 2025

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Employee Rating

Not what it is used to be (2008-2021) but doing OK and thank you More

by Cardealer
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Krubsack

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Jan 10, 2025

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

January 05, 2025

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Employee Rating

I had a repair that came up suddenly and Kerwin Ruiz got me in for the repair the same day I dropped the car off. Not only did he get the drivetrain issue repaired, but he also changed my oil, and addressed More

by CHRISTOPHER.BAILEY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jan 06, 2025

Boucher Hyundai of Waukesha responded

Thanks, Christopher, for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

December 27, 2024

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Employee Rating

I was quite impressed with the new building and the quick attention I received. The people I talked to were quite knowledgeable as what I was interested in. More

by 1UP22GO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Matthew Fett

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Dec 28, 2024

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

December 25, 2024

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Employee Rating

They completed the oil change and tire rotation in a timely manner. Very helpful people. More

by MATT.DOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2024

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience, Matt! We sincerely value your business and look forward to your next visit. Rob Heaney Service Manager 262-522-1000

December 19, 2024

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Employee Rating

Everything went smooth and quick. The price I was quoted was the price I paid. Excellent friendly staff., More

by MIAFINS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Boucher Hyundai of Waukesha responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

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