Kervis Reyes
Kervis Reyes at DCH Brunswick Toyota
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Kervis Reyes

Service Advisor

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.5
18 Reviews

Dealership Experience

6 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.5

18 Reviews

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18 Reviews of Kervis Reyes

September 30, 2024

Dealership Rating
Employee Rating

This dealership is horrible. The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even More

by Tg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 01, 2024

DCH Brunswick Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Lisa Devivo (732) 798-7936 LOcasio@dchusa.com

June 21, 2024

Dealership Rating
Employee Rating

They didn't want to change my brakes though. I was asked to return at another date. More

by AWAAJOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Joseph, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 18, 2024

Dealership Rating
Employee Rating

Great service group to work with - responsive, professional, and efficient! Easy to schedule on-line at website or telephone. More

by Ilona.lachina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

DCH Brunswick Toyota responded

IIona, Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 18, 2024

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Employee Rating

I got my tire flat on Sunday Morning June 16, 2024 to fix my tire I got my appointment on the DCH website via chatting. It was so easy and I am glad to got this appointment. More

by NAVEDAKHTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. Glad we were able to get you in quickly and get you back on the road! We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 11, 2024

Dealership Rating
Employee Rating

Hi, my experiences with DCH Brunswick Toyota in Route 1 NJ has been very good. From the time I leased my vehicle 2021 RAV4, through all of the service appointments. They have been terrific! I would definit More

by acf39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

DCH Brunswick Toyota responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

Dealership Rating
Employee Rating

I had bought all my cars here at North Brunswick Toyota , excellent services and team work More

by degrandez A
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Olson, Steven Taveras

Jun 05, 2024

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 02, 2024

Dealership Rating
Employee Rating

I'm please with the l service I received. I recommend my family and friends to service their vehicles at DCH Brunswick Toyota. More

by dennisokoye37
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 03, 2024

DCH Brunswick Toyota responded

Dennis, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 01, 2024

Dealership Rating
Employee Rating

The service representatives kept me informed about the action that was being taken for my car. More

by palmieri7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 31, 2024

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Employee Rating

All your people were very courteous and professional,expression my service writer Steven ,and all the men in the service dept,thank you all—w collins More

by 1ONEANGLE589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

DCH Brunswick Toyota responded

Thank you! Steven and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 29, 2024

Dealership Rating
Employee Rating

On Saturday, 5/25/24:🌟Geoffrey S. @service dept. provided 💎exceptional customer service. Service was quick and expedited efficiently. I went in for a multipoint inspection and tire ch More

by Theresa C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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