Kerrie Garrison

I was a customer in the service department April 5, 2025. I purchased my first QX80 and had it serviced here, now I have my second QX80 serviced here. Overall this service department works well. I believe I purchased my first QX80 and had it serviced here, now I have my second QX80 serviced here. Overall this service department works well. I believe I had only 1 minor complaint, but not enough that I don't bring my vehicle here for everything. I like that they keep me informed via text with everything that is happening. The video is new feature I see that was added. Getting my permission before work is done, with the proof that it is needed, is excellent. From the time I pulled my car in, until the time I pulled off the lot, was about 1.5 hours. Not bad. The waiting area is stocked with coffee, tea, water, electical outlets, comfortable chairs, and a television. What more can you ask?? My only negative was a 3% charge for using a credit card, including a debit card. That only means that I have to bring cash from now on. I highly recommend this location. Easily 5 stars!! Oh yeah..they washed my car!! I love it! More

by Married08# Verified Customer Verified Customer

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Same great service as always. Really appreciate the staff and their patience. Thank you! until next time. Really appreciate the staff and their patience. Thank you! until next time. More

by LGRAIBER Verified Customer Verified Customer

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The location is convenient and always has available appointments. The staff is knowledgeable and courteous. appointments. The staff is knowledgeable and courteous. More

by mstoxstell Verified Customer Verified Customer

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Installation of remote starter was done in 1 hour and was fantastic. I was very pleased. fantastic. I was very pleased. More

by SCLOU37 Verified Customer Verified Customer

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Excellent service. I was pleasantly greeted. I spent time in the waiting area relaxing, enjoying coffee and watching TV. I was pleasantly greeted. I spent time in the waiting area relaxing, enjoying coffee and watching TV. More

by DOLLY.COOPER Verified Customer Verified Customer

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My Service Advisor was very pleasant and knowledgeable and was able together my vehicle serviced quickly. and was able together my vehicle serviced quickly. More

by EDOLIVER70 Verified Customer Verified Customer

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Excellent service everyone was very courteous professional and attentive. The customer service was excellent and outstanding. professional and attentive. The customer service was excellent and outstanding. More

by TSTEPHENS62 Verified Customer Verified Customer

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The dealership and the workers are always amazing. Kerrie is a gem to your company. Kerrie is a gem to your company. More

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I LOVE the effectiveness and quickness every time I bring my car for maintenance or a simple oil change. I am always pleased with the service department. Will recommend Orlando Park Infiniti to anyone. my car for maintenance or a simple oil change. I am always pleased with the service department. Will recommend Orlando Park Infiniti to anyone. More

by BJ.SHEPHERD Verified Customer Verified Customer

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Always very helpful and friendly. Gave me a loaner car while my car was being diagnosed and fixed. Gave me a loaner car while my car was being diagnosed and fixed. More

by JACQUEHUEY Verified Customer Verified Customer

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