Kerrie Garrison
Kerrie Garrison at INFINITI Of Orland Park
Refer Me

Kerrie Garrison

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

Contact Me
4.9
86 Reviews
4.9

86 Reviews

Write a Review

86 Reviews of Kerrie Garrison

April 09, 2025

Dealership Rating
Employee Rating

I was expecting the worst, like a day-long wait for initial inspection, but was very pleasantly surprised by the speed of diagnosis and remedy. Loved the email and video from the technician! And when More

by JBITTER0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

INFINITI Of Orland Park responded

JBITTERO, thank you for sharing your wonderful feedback! We are elated our team provided you with a positive experience and accommodations. We appreciate your support and hope to see you again soon. Kind regards, INFINITI of Orland Park

April 09, 2025

Dealership Rating
Employee Rating

The support team were professional and helpful. They went beyond my arranged services and made sure that I was aware of all available resources for my vehicle. More

by DASHEROWLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank

Apr 10, 2025

INFINITI Of Orland Park responded

Thank you so much for your glowing review, DASHEROWLAND! This type of feedback is what keeps us motivated. Kind regards, INFINITI of Orland Park

April 08, 2025

Dealership Rating
Employee Rating

I was a customer in the service department April 5, 2025. I purchased my first QX80 and had it serviced here, now I have my second QX80 serviced here. Overall this service department works well. I believe More

by Married08#
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

INFINITI Of Orland Park responded

Thank you so much for sharing your experience with us, Married08#. We appreciate your feedback and highly value you as a customer. We apologize for any inconvenience or if incorrect information was given. The 3% fee is the credit card processing fee cost and doesn't apply to debit cards. Should you have any questions, please reach out to our Service Manager, Austin Polcyn austinpolcyn@zeigler.com. We thank you for the 5-stars and look forward to seeing you again! Kind regards, INFINITI of Orland Park

March 25, 2025

Dealership Rating
Employee Rating

Same great service as always. Really appreciate the staff and their patience. Thank you! until next time. More

by LGRAIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

INFINITI Of Orland Park responded

Hi LGRAIBER, thank you so much for the glowing review and we really appreciate you! We look forward to seeing you again! Kind Regards, INFINITI of Orland Park

March 10, 2025

Dealership Rating
Employee Rating

The location is convenient and always has available appointments. The staff is knowledgeable and courteous. More

by mstoxstell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad to hear that our convenient location and knowledgeable, courteous staff make your experience enjoyable. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

February 22, 2025

Dealership Rating
Employee Rating

Installation of remote starter was done in 1 hour and was fantastic. I was very pleased. More

by SCLOU37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold, Fares Yasin , Frank Popo

Feb 27, 2025

INFINITI Of Orland Park responded

Thank you for your review! We're glad to hear that your remote starter installation was completed quickly and to your satisfaction. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

February 19, 2025

Dealership Rating
Employee Rating

Excellent service. I was pleasantly greeted. I spent time in the waiting area relaxing, enjoying coffee and watching TV. More

by DOLLY.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad to hear you had an excellent experience and felt welcomed. It’s great to know you were able to relax and enjoy your time in our waiting area. We appreciate your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

February 16, 2025

Dealership Rating
Employee Rating

My Service Advisor was very pleasant and knowledgeable and was able together my vehicle serviced quickly. More

by EDOLIVER70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold

Feb 18, 2025

INFINITI Of Orland Park responded

Thank you for your great review! We're happy to hear that your Service Advisor was pleasant, knowledgeable, and able to get your vehicle serviced quickly. We appreciate your support and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

February 16, 2025

Dealership Rating
Employee Rating

Excellent service everyone was very courteous professional and attentive. The customer service was excellent and outstanding. More

by TSTEPHENS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

INFINITI Of Orland Park responded

Thank you for your kind words and 5-star review! We're thrilled to hear that you received excellent service and that our team was courteous, professional, and attentive. Providing outstanding customer service is our top priority, and we appreciate your recognition. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

February 12, 2025

Dealership Rating
Employee Rating

The dealership and the workers are always amazing. Kerrie is a gem to your company. More

by KNOXIE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold, LaToya Tenton , The tech who worked on my vehicle on 1/23/25

Feb 12, 2025

INFINITI Of Orland Park responded

Thank you so much for your kind words! We're thrilled to hear that Kerrie made such a positive impression on you. We'll be sure to pass along your compliment to her. We're grateful for your continued support and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

1
...

Dealership Inventory (183 Vehicles)

new 2025 INFINITI QX60 car, priced at $63,997
2025 INFINITI QX60
new
Majestic White/Black Obsidian exterior
Automatic
All-wheel Drive
new 2025 INFINITI QX80 car, priced at $96,997
2025 INFINITI QX80
new
Grand Blue exterior
Automatic
Four-wheel Drive
used 2022 Honda Odyssey car, priced at $36,810
2022 Honda Odyssey
used
N/A exterior
Automatic
Front-wheel Drive
new 2025 INFINITI QX80 car, priced at $92,997
2025 INFINITI QX80
new
Mineral Black exterior
Automatic
Four-wheel Drive
used 2022 INFINITI QX50 car, priced at $33,124
2022 INFINITI QX50
used
Slate Gray exterior
CVT
Front-wheel Drive
used 2023 Mitsubishi Outlander car, priced at $23,744
2023 Mitsubishi Outlander
used
Labrador Black Pearl exterior
CVT
Front-wheel Drive