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Kerrie Garrison
Kerrie Garrison at INFINITI Of Orland Park

Kerrie Garrison

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
98 Reviews
4.9

98 Reviews

Write a Review

98 Reviews of Kerrie Garrison

July 01, 2025

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Employee Rating

Professional and courteous staff and fast service. I was able to schedule a service appointment in a timely manner, and was taken care of immediately upon arrival. More

by PORTABLETHERAPY
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Service Time
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Recommend Dealer
Yes
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Jul 03, 2025

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re glad our professional and courteous team could provide fast service and accommodate your appointment promptly. We look forward to taking care of you and your vehicle again soon! Best Wishes, INFINITI Of Orland Park

June 30, 2025

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The service has always been reliable and good. I enjoy the waiting room atmosphere and coffee. More

by KWSLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold, LaToya Tenton

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Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re happy to hear you find our service reliable and enjoy the waiting room atmosphere (and coffee!). We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

June 25, 2025

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I had a routine oil change and needed a few other things fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nea More

by ARENO950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold, LaToya Tenton

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Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad La Toya kept you updated and that our team made your visit convenient and smooth. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

June 22, 2025

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The service department has a really good people always help me and answer my question!! More

by ALEJANDROMARTINEZ618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We're glad to hear our service team is always helpful and responsive to your questions. We truly appreciate your continued trust and support! Best Wishes, INFINITI Of Orland Park

June 16, 2025

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Employee Rating

Provided professional services and assisted with patient and care would recommend dealership to family and friends to purchase a vehicle More

by newcargal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold, LaToya Tenton

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Jun 16, 2025

INFINITI Of Orland Park responded

Thank you for the kind words and recommendation! We're so glad to hear you received professional, patient, and caring service during your visit. It means a lot to know you’d refer your family and friends — that’s the highest compliment we can receive. We look forward to welcoming you and your loved ones in the future! Best Wishes, INFINITI Of Orland Park

June 14, 2025

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You guys have really un-experience mechanic's. I went in having one issue and left having more issues that you guys didnt want to help me with. I towed my car there 2–3 times and never got asked t More

by PRADOL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mecanic foreman was horrible.

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Jun 16, 2025

INFINITI Of Orland Park responded

We regret to hear about your recent experience with our service department. We would like the chance to discuss further and try to make things right. Please contact the service manager, Austin at 708-403-4700. We hope to regain your trust in doing business with us in the future. Best Wishes, INFINITI Of Orland Park

June 02, 2025

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Very clean and professional. My vehicle was ready before the promised time. I would recommend Infinty of Orland Park to anyone. More

by MARCBOOMSMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

INFINITI Of Orland Park responded

Thank you for the kind review! We're glad you had a smooth and timely experience with us. It’s great to hear that our clean and professional environment stood out to you. We truly appreciate your recommendation and look forward to serving you again. Best Wishes, INFINITI Of Orland Park

May 19, 2025

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My visit at the dealership was great they did all my service in under an hour and even washed my car. More

by Sal Pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold, LaToya Tenton

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May 20, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re happy to hear your service was quick and that you appreciated the car wash. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 13, 2025

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Employee Rating

I’ ve had Kerrie as my customer service liaison for a few times . She is most polite and cordial rep that you would expect to have. More

by POSTUPAKA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2025

INFINITI Of Orland Park responded

Thank you for your continued support! We're thrilled to hear that Kerrie has consistently provided you with polite and courteous service. She truly cares about our customers, and your kind words mean a lot. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

May 07, 2025

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Latoya was amazing in up front with you about what’s going on with your vehicle More

by CALISARAGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold, LaToya Tenton

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May 08, 2025

INFINITI Of Orland Park responded

Calisaraggs, on behalf of LaToya and our team, we sincerely thank you for your review, feedback and business! Kind regards, INFINITI of Orland Park

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