Kerri Pacheco

Rachel Santos made the entire process enjoyable. She understood our needs as a family and found the perfect vehicle to match. Carlos Batista was knowledgeable and explained my car's new features and She understood our needs as a family and found the perfect vehicle to match. Carlos Batista was knowledgeable and explained my car's new features and functionality effortlessly. Additionally, Stephaine Martinelli effectively communicated the services needed for my new vehicle and ensured maintenance promptly. Thank you, team! More

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I absolutely LOVE my Premier '24 Outback Touring XT! I also LOVED the overall buying experience from Premier. Mike LaRovera's demo of the Outback (even when I said I know more about it than he did) wa I also LOVED the overall buying experience from Premier. Mike LaRovera's demo of the Outback (even when I said I know more about it than he did) was the BEST I’ve experienced as a buyer of any car in the last 40 years. Mike’s demeanor is so genuine and personable, HE ADDS VALUE for your customers. Mike explains all of those things that make your car special that you DON"T SEE. The buying expierience was win-win. I wanted to save some money, and dealers need to make a reasonable profit so they have cars to sell. They didn't play games and presented a very reasonable offer. We tweaked it once, and that was it. Done deal! Carlos Batitista delivered the vehicle. My head was spinning at all of the screens and buttons. He went over every INCH of that DASHBOARD and to ensure I was comfortable with it. I sent a note to Bob Alvine about my experience. He responded immediately and personally! I have never experienced this level of service when buying a car. More

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The Premier dealership was extremely helpful and professional. We had a pleasant buying experience and everyone we met at the dealership was very helpful. professional. We had a pleasant buying experience and everyone we met at the dealership was very helpful. More

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Soooooo very pleased with the fantastic service Rachel provided us in buying our new vehicle! Very knowledgable and easy to work with. Made us feel comfortable and knew we were in good hands. We will be provided us in buying our new vehicle! Very knowledgable and easy to work with. Made us feel comfortable and knew we were in good hands. We will be back and will be spreading the good word about Rachel and Premier Subaru of Middlebury to all that we know!! More

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Great experience. Carlos was very attentive and helped explain all of the vehicles equipment. I would recommend this dealership. Carlos was very attentive and helped explain all of the vehicles equipment. I would recommend this dealership. More

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This dealership is fantastic. Everyone is very helpful and so nice. Craig Collins did a great job in helping us find a car. He was knowledgeable and awesome. Everyone is very helpful and so nice. Craig Collins did a great job in helping us find a car. He was knowledgeable and awesome. More

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Great experience they made it so easy John and Carlos were great I would highly recommend were great I would highly recommend More

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It was a pleasure doing business with the amazing people at Premier Subaru Middlebury. Cassidy Vaughn is very personable and friendly. He understood what I was looking for in a new vehicle and made sure I g at Premier Subaru Middlebury. Cassidy Vaughn is very personable and friendly. He understood what I was looking for in a new vehicle and made sure I got what I wanted. He kept in touch with me during the process of setting up a date for pick up and final paperwork. Cassidy walked me through all the features of my new car, of which there were many. He is very thorough and great to work with. Many thanks to him and all the team. PS- The new place looks wonderful! More

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The building is magnificent and the service is excellent. Everyone was friendly and knowledgable and able to answer all my questions. More importantly, they were not pushy. They gave me ample tim excellent. Everyone was friendly and knowledgable and able to answer all my questions. More importantly, they were not pushy. They gave me ample time to ask my questions, sit in the car and get a feel for it.This is not the first time I purchased a Subaru. I love these cars. They are rugged but aesthetically pleasing. More

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Both Jacob and Cassidy were great representatives of the Subaru brand. Great people and excellent dealership. Subaru brand. Great people and excellent dealership. More

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