375 Reviews
Write a Review375 Reviews of Kenzie Hughes
March 22, 2023
My service is always prompt. Estimated parts and services expense is always explained to me at the beginni g of my appointment. Ride provided to nearby location while waiting if Estimated parts and services expense is always explained to me at the beginni g of my appointment. Ride provided to nearby location while waiting if requested. More
Other Employees Tagged: Amanda Hall
March 13, 2023
The people at Bob Rohrman are professional, keep in contact well about parts on order as they come in, and then the installation of said parts went very smoothly. contact well about parts on order as they come in, and then the installation of said parts went very smoothly. More
Other Employees Tagged: Rich Gannon
March 10, 2023
always clear explanations on service details. service provider worked through his lunch to complete my maintenance issues so I didn’t have to cancel a doctor’s appointment on the same day. service provider worked through his lunch to complete my maintenance issues so I didn’t have to cancel a doctor’s appointment on the same day. More
March 02, 2023
re They messed up our car so it doesn’t start like it’s supposed to and keep saying the battery is good and don’t check anything else supposed to and keep saying the battery is good and don’t check anything else More
Other Employees Tagged: Don’t know who supposedly worked on it
February 15, 2023
5 STARS; EXCELLENT CUSTOMER SERVICE at SERVICE DESK. I was impressed by the kindness and helpfulness of the staff, from the driver who picked me up from my hotel to the other three service personnel at I was impressed by the kindness and helpfulness of the staff, from the driver who picked me up from my hotel to the other three service personnel at the desk, service was superb!; Deducted half a star for Parts because I had to wait two days after driving down from Michigan b/c parts did not have keys. Parts should have told customer service desk about parts not being there. Customer service made it right. I only rated the folks who helped me. More
Other Employees Tagged: Carra Baker, Amanda Hall, Faythe Rush
February 09, 2023
Service went well, no problems. Only challenges is some parts needed for recall work are on extended back order. Only challenges is some parts needed for recall work are on extended back order. More
Other Employees Tagged: Jenny Scott, Karalee Sollars