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Kenzie Bradfield
Kenzie Bradfield at Golf Mill Chevrolet
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Kenzie Bradfield

Service Advisor

Golf Mill Chevrolet

9530 N Greenwood Ave
Niles, IL 60714

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4.7
37 Reviews
4.7

37 Reviews

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37 Reviews of Kenzie Bradfield

March 22, 2025

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Employee Rating

Golf Mill Dodge is a great service center and Brooke Wadas is an excellent rep too. All good here. More

by JMJR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Snyder, Brooke Wadas, Raelyn Scollard

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Mar 29, 2025

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -Golf Mill Chevrolet

March 18, 2025

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The appointment was very easy to schedule. I was greeted with my name when I came in and all the work was completed properly, and I got my vehicle back in a timely manner. More

by rfarina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Snyder, Brooke Wadas, Raelyn Scollard

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Mar 22, 2025

Golf Mill Chevrolet responded

Thanks for taking the time to leave a review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

March 17, 2025

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I was greeted promptly upon arriving, was checked in and escorted to the waiting area. In a short time my advisor informed me of what was wrong and what it would take to repair my vehicle and I approved th More

by LYLE_HOLMAN
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2025

Golf Mill Chevrolet responded

Hi, thanks for taking the time to leave a review. We're pleased to know we have been able to exceed your expectations and really help you out!

March 12, 2025

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EXCELLENT SERVICE BY ALL TO WHOM I HAD CONTACT WITH AND THE CLEAN SHOWROOM AND WAITING ROOM. More

by MUGSCY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raelyn Scollard

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Mar 22, 2025

Golf Mill Chevrolet responded

Hi, thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 11, 2025

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they are very polite and respectful to the client; they will help you without any hesitations I went home with a smile on my face. I am glad that I went there, not somewhere closer to me. I was very imp More

by pierrep50@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don't remember the names

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Mar 14, 2025

Golf Mill Chevrolet responded

Hello Pierre! Thank you for the review of our dealership. I am pleased to hear you were well taken care of by our service department personnel, and look forward to providing you with excellent service for years to come! Christine Chiappetta, Customer Relations Manager Golf Mill Chevrolet www.golfmillchevy.com Direct Office: (847)696-6571 Email: christine.chiappetta@golfmillchevrolet.com

March 07, 2025

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Kenzie was great! Extremely courteous and friendly, while answering all questions. She explained what was wrong, and kept me up to date on the progress. More

by DYREWOLF92
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2025

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

February 21, 2025

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Very disappointed in previous service received and even more disappointed in the general service manager follow-up phone call. Have no desire to return for any future service at this dealership! More

by FERRETRUS
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 28, 2025

Golf Mill Chevrolet responded

Hello Gary! Upon requesting information from my service department, I was able to get more context about your visit. According to Kenzie, you came in during a particularly busy time when the service area was congested. Yet she did a great job as she always does, to ensure prompt attention. This included having all your paperwork/signatures completed in order to avoid delays. As for the labor itself, you requested that they replace the tire sensor without removing the tire from the rim. Unfortunately, our standard procedure requires tire removal for this type of repair, which she communicated clearly to you. Per Kenzie: "I provided the customer with their coupon and wished them safe travels as they were headed to Florida, doing my best to ensure they felt cared for throughout the process...I treated the customer with respect and followed the necessary procedures. I’m unsure of the source of their dissatisfaction on my end." If there is anything I can help you with please feel free to contact me directly: Christine Chiappetta, Customer Relations Manager (847)696-6571 christine.chiappetta@golfmillchevrolet.com

February 20, 2025

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staff was extremely helpful and thorough in solving my problem. Work was done quickly too More

by JOAN_LEBER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Snyder, Brooke Wadas, Raelyn Scollard

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Feb 23, 2025

Golf Mill Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction!

February 14, 2025

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Kenzie was again a joy to work with. She went out of her way to help my family out when I was not capable of making it to the dealer. More

by Darren.demming
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2025

Golf Mill Chevrolet responded

Hello, we are glad we could help!

January 24, 2025

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Kenzie was very informative and helpful about all the details while I was in for service. More

by Darren.demming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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