Kenzie Bradfield

Exceptional . Very helpful. Customer service orientated. They fight for their customers. Mechanics and technicians do an amazing job Very helpful. Customer service orientated. They fight for their customers. Mechanics and technicians do an amazing job More

by HARAN23 Verified Customer Verified Customer

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If I could Give Kenzie and Sean a 10 Star rating, I would give them that! Both of these customer service representatives were beyond outstanding! I can't say enough about how everyone at Gold Mill Chevrolet give them that! Both of these customer service representatives were beyond outstanding! I can't say enough about how everyone at Gold Mill Chevrolet is so accommodating and friendly! The people that work here genuinely care about the customer experience! Maybe Golf Mill Ford should come over here and learn how to service their customers! I drive a 2008 Ford F150 that I used to bring to Golf Mill Ford! But, after dealing Rick Fish, I've never gone back! Mr. Fish has no business dealing with customers! Now, I bring my Ford F150 over to Golf Mill Chevrolet! If you'd like to reach out to me directly, here's my phone number! 847-699-6964. More

by MRMARTINISHAKER1 Verified Customer Verified Customer

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I had to ask many questions instead of being given information about service and costs. Glad service was done well after long wait (last one out of waiting room). No one can explain why I no longer information about service and costs. Glad service was done well after long wait (last one out of waiting room). No one can explain why I no longer receive mailings about Service Department Specials (and coupons) Why ??? It would be wise to honestly explain since not doing so reduces trust. More

by BERT2SHORT Verified Customer Verified Customer

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They completed the service as we agreed. I like this dealership. May purchase another vehicle from them. I like this dealership. May purchase another vehicle from them. More

by RUMEN2000 Verified Customer Verified Customer

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THEY scheduled my 4 month old Enclave for service. I brought it in and it sat there for 7 hours untouched. I have multiple brake problem warnings popping up constantly. With 2 young children... this i I brought it in and it sat there for 7 hours untouched. I have multiple brake problem warnings popping up constantly. With 2 young children... this is not ok. The tech told me to schedule somewhere that wasn't "backed up" like that made it ok. Incompetent to schedule an appointment at 830am and never even touch the car. Go somewhere else with your business. More

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KENZIE is OUTSTANDING! I cannot say enough how great Golf Mill Chevrolet is! I used to go to Golf Mill Ford, but no longer! Sean was great also! I cannot say enough how great Golf Mill Chevrolet is! I used to go to Golf Mill Ford, but no longer! Sean was great also! More

by MRMARTINISHAKER1 Verified Customer Verified Customer

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Ms. Kenzie was very helpful, explained everything and promised the issue would be resolved as soon as the part comes in (4 weeks she said.) I highly recommend Ms. Kenzie as Golf Mill Chevy customer servi promised the issue would be resolved as soon as the part comes in (4 weeks she said.) I highly recommend Ms. Kenzie as Golf Mill Chevy customer service rep. From below--I don't recall a Mark waiting on me, only the 3 women reps. More

by ALICEBRATKO Verified Customer Verified Customer

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Great Experience. People in the service department are very knowledgeable. And friendly They will be my go to for repairs. And service People in the service department are very knowledgeable. And friendly They will be my go to for repairs. And service More

by TAZI860 Verified Customer Verified Customer

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The service department lacked clear communication and appeared to be dishonest with what was going on on with my car. appeared to be dishonest with what was going on on with my car. More

by COLLEENCOOK13 Verified Customer Verified Customer

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Good quality service , Kenzie is very on top of everything, Looking forward to my next appointment everything, Looking forward to my next appointment More

by IWONAKARPIERZ Verified Customer Verified Customer

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