Kenyatta Bradley
Kenyatta Bradley at Morris Smith Ford of Leavenworth

Kenyatta Bradley

Sales

Morris Smith Ford of Leavenworth

4501 South 4th Street
Leavenworth, KS 66048

4.5
175 Reviews
4.5

175 Reviews

Write a Review

Dealership Experience

7 yrs, 7 mos

Industry Experience

7 yrs, 7 mos

175 Reviews of Kenyatta Bradley

October 29, 2024

Dealership Rating
Employee Rating

This dealership and their service department is a joke. We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls w More

by sbrown.mne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2024

Morris Smith Ford of Leavenworth responded

sbrown, we are sorry to hear that you had a poor experience with our dealership. We completely understand your frustration as it relates to the recall for the A-Pillar on your vehicle, but please keep in mind that we are not the engineers who design the vehicle nor the plant who builds them. We are simply the dealer who do our best to take care of customers such as yourself. As you stated in your post, you were told by the dealership that 90% of the time the trim piece will break when removing it for this recall, however you made the decision to move forward with the recall anyway. While it is obviously unfortunate that Ford Motor Company has a national back order on parts (please remember, we don`t build them) we are happy to hear that you were told up front about the potential issues you might have with moving forward with the recall on your Explorer. With that said, we can understand your frustration with Ford Motor Company for not being able to manufacturer the trim pieces as quickly as you would like. We are unsure what you are referring to when you mention that your vehicle was "lost". While we do have a large lot of almost 15 acres and hundreds of vehicles on the ground, vehicles don`t get "lost", especially not several times. We would think if a vehicle was "lost" as you described, both the customer and the dealership would want to call the police to report the vehicle as stolen. However, from your post, that does not appear to be the case. As mentioned, we are sorry to hear that you had issues with the vehicle that you purchased from a different dealership, Zeck, however as we arent the manufacturer, we cant control what recalls come out and when parts become available. However, Morris Smith Ford of Leavenworth will always do what we can to help the customer and make the experience as enjoyable as possible under the circumstances.

Oct 29, 2024

sbrown.mne responded

Service manager Brian calling me now being pissy about the review. Wants me to take it down. Won’t happen until situation resolved, and that’s a maybe.

February 04, 2024

Dealership Rating
Employee Rating

Professional and low pressure sales staff. Worked with on line staff to finalize 3-4 car options. Third Car we have purchased. More

by leeroncox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nino Williams, Cole Tillotson

January 10, 2024

Dealership Rating
Employee Rating

I worked seamlessly with Zeck Ford from 3 hours away. They had the best deal on trucks around. Their representation of the truck was spot on in pictures and in the video of the walk around they did for More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nino Williams , Jeffrey George

March 02, 2023

Dealership Rating
Employee Rating

Great service and easy to work with. The SUV met my expectations after reviewing Online. More

by Rob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cole Tillotson

Mar 02, 2023

Morris Smith Ford of Leavenworth responded

Thank you very much Rob for your 4 stars we really appreciate it! We are so happy to hear you enjoyed your experience with us on your last visit. We hope to see you again soon. Have a great day!

February 01, 2023

Dealership Rating
Employee Rating

Efficient. Honest. No hassle on price, easiest purchase process I have ever experienced. Would highly recommend. More

by TT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Tillotson

Feb 02, 2023

Morris Smith Ford of Leavenworth responded

Hi TT, Thank you so much for your 5 stars we really appreciate it! We are so happy to hear you enjoyed your car-buying experience with us on your last visit! We hope to see you again soon. Have a great day!

January 28, 2023

Dealership Rating
Employee Rating

No haggle pricing was very easy. I was able to buy a newer vehicle for the amount I wanted to spend. Staff is very professional and enjoyable to do a deal with. More

by Marty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nino Williams , Hunter Martin, Bailey Thorsen

Jan 30, 2023

Morris Smith Ford of Leavenworth responded

Hi Marty, Thank you so much for your 5 stars we really appreciate it! We are so happy to hear you enjoyed your car buying experience with us on your last visit! We hope to see you again soon. Have a great day!

January 23, 2023

Dealership Rating
Employee Rating

Very professional. No pressure experience. Cliff was very helpful and everyone we encountered was friendly and helpful. They were insistent that the car was detailed an More

by Sandramerkel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cliff Henry , Sage Herrera

Jan 24, 2023

Morris Smith Ford of Leavenworth responded

Thank you so much Sandramerkel, Thank you so much for your 5 stars we really appreciate it! Thank you very much for your kind words about Cliff and we are so happy to hear he could make your experience with us great! We hope to see you again soon. Have a great day!

December 08, 2022

Dealership Rating
Employee Rating

They do not charge over MSRP on their Vihicles and offer Blue Book value on Trades. The Sales team makes you feel like family. Great job. 5 stars 🌟. Thank you for our new 2022 F 250. Ford needs more Dea More

by THOMASFROST43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Frederick, Cliff Henry, Whitney Pakenham , Sage Herrera, Ryan O'Donnell, Corbin, Schwalm.

Dec 09, 2022

Morris Smith Ford of Leavenworth responded

Hi THOMASFROST43, Thank you so much for your 5 stars we really appreciate it! Thank you very much for your kind words about our team and we are so happy to hear you love your new 2022 F-250. We hope to see you again soon. Have a great day!

November 22, 2022

Dealership Rating
Employee Rating

Thank you Dainan! !! It was great working with you. Your transparency made it easy to buy. We appreciate you. More

by KellyManning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dainan Swoope, Steve Genova

Nov 23, 2022

Morris Smith Ford of Leavenworth responded

Hey Kelly, thank you for your 5-star review. We are happy to hear that Dainan and the rest of the team made your experience smooth and simple. We look forward to your next visit. Have a great day!

November 03, 2022

Dealership Rating
Employee Rating

Very friendly people and good quality vehicles! ! We were very happy with the service we received! More

by carlalockhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cliff Henry, Jayden Brower

Nov 04, 2022

Morris Smith Ford of Leavenworth responded

Hi carlalockhart, Thank you so much for your 5 stars we really appreciate it! We are so happy to hear you enjoyed your experience with us on your last visit. We hope to see you again soon. Have a great day!

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