Normally good service.
Rick and Mary are the two people I trust. Otherwise would go elsewhere. Scheduled service today was done quickly. Unfortunately an issue with the
Rick and Mary are the two people I trust. Otherwise would go elsewhere. Scheduled service today was done quickly. Unfortunately an issue with the air circulation system was not fixed and requires making a second appointment. Not happy about that.
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by Jim.demay
Service Price Transparency
Other Employees Tagged:
Skip Harmon
Friendly staff to work with and a nice clean facility.
Everyone acted in a professional manner.
Everyone acted in a professional manner.
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by Meadorfarm 91
Other Employees Tagged:
Skip Harmon, Alec in sales and the finance manager. Great guys to deal with.
Jan 16, 2024 -
Heller Chevrolet GMC responded
Hello, our team is glad to hear about your wonderful five star experience with our team and services! We appreciate your kind words! The McGrath Highway Chevy GMC family looks forward to your next visit with us soon!
I've shopped at many car dealerships and McGrath Highway
is by far the worst I've ever experienced. I'm honestly not sure why anyone would buy a vehicle from this dealership. Internet prices are fair, but w
is by far the worst I've ever experienced. I'm honestly not sure why anyone would buy a vehicle from this dealership. Internet prices are fair, but when you actually sit down to buy, the price increases by at least $5k in "fees". They will try to sell you on the additional fees by stating you get a protection plan and "safety check", all of which are nonsense. The financing they offered was not even within the down payment range I stated. The salesmen did absolutely nothing to try to reach an agreement - I left there feeling like they did not even want to sell the vehicle. Horrible customer service.
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by ddobczyk
Other Employees Tagged:
Skip Harmon
Oct 25, 2023 -
Heller Chevrolet GMC responded
Hello valued customer, our team is extremely sorry that during your last visit you didn't experience our normal McGrath five star standard. Our team deeply cares about every detail, big or small! Having said this, don't hesitate to reach out to Joe Vallejo at your earliest convenience, 309-226-5612 JVallejo@mcgrathgm.com. McGrath Highway Chevy Buick GMC looks forward to hearing from you soon!
Good overall experience, Staff was friendly and courteous
and took care of everything i asked for/needed, they stayed past closing time to finish with my vehicle. Will be my dealer of choice for any future
and took care of everything i asked for/needed, they stayed past closing time to finish with my vehicle. Will be my dealer of choice for any future issues.
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by james_maisenbacher
Service Price Transparency
Other Employees Tagged:
Skip Harmon, i dont know name
Sep 07, 2023 -
Heller Chevrolet GMC responded
Hello, we're thrilled to hear about your excellent five star review regarding your last visit with our team and services! We appreciate you taking the time to share your awesome feedback with us! The McGrath Highway Chevy GMC family looks forward to serving you for years to come!
All of staff was very patient and understanding of my
needs, very friendly staff and I definitely will be back to purchase my next vehicle in the future!
needs, very friendly staff and I definitely will be back to purchase my next vehicle in the future!
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by Angharms24
Other Employees Tagged:
Skip Harmon
Aug 10, 2023 -
Heller Chevrolet GMC responded
Hello, we're delighted to hear about your wonderful five star experience with our team and services! Your kind words mean the world to us, as well as taking the time to share! McGrath Highway Chevy GMC looks forward to serving you for years to come!
Great too work with and helped me get into a vehicle that
will work with me that I’m happy with!
will work with me that I’m happy with!
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by mhorack20
Aug 01, 2023 -
Heller Chevrolet GMC responded
Hello, we're overly glad to hear about your wonderful experience with our team and services! Especially when working directly with some of our fantastic team members! The McGrath Highway Chevy GMC family looks forward to your next visit with us soon!
Tried for Over a week to get some one to compose a real
proposal for a 2019 Buick Enclave. Sadly, After 3 emails and 3 voicemails left NO ONE has even tried or attempted to respond back to me. They clearly
proposal for a 2019 Buick Enclave. Sadly, After 3 emails and 3 voicemails left NO ONE has even tried or attempted to respond back to me. They clearly have no care to make a sale. I'm an out of state customer, so I am actually serious about the proposal. I would not rely on any information provide by McGrath Highway Chevrolet GMC to be reliable or to have any integrity in the future. Shop at your own risk!
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by HunchoCaneCorso
Other Employees Tagged:
Skip Harmon
Aug 01, 2023 -
Heller Chevrolet GMC responded
Hello valued customer, our team is sincerely sorry that during your last visit you didn't experience our normal McGrath five star standard. Our team deeply cares about every detail, big or small! Having said this, don't hesitate to reach out to Joe Joe Vallejo at your earliest convenience, 309-226-5612 JVallejo@mcgrathgm.com. McGrath Highway Chevy Buick GMC looks forward to hearing from you soon!
We were assisted by Kenneth through our car buying
process, he was professional, efficient, and took his time to find us the perfect suv!
process, he was professional, efficient, and took his time to find us the perfect suv!
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by austinl1416
Jul 24, 2023 -
Heller Chevrolet GMC responded
Austin, your kind words mean the world to our team and services! As we highly appreciate you taking the time to share with us! The McGrath Highway Chevy Buick GMC family looks forward to your next visit with us soon!
Kenny was Very friendly and easy to work with.
Highly recommended. Go see him for your next car
Highly recommended. Go see him for your next car
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by Angie
Jul 24, 2023 -
Heller Chevrolet GMC responded
Angie, our team dearly appreciates you taking the time to share your five star feedback, regarding your last visit with our team and services! Especially when working directly with Kenny, he's the best! The McGrath Highway Chevy Buick GMC family looks forward to your next visit with us soon!
It was a very clean place as soon as you enter.
Welcoming faces and smiles, everyone was very nice and helpful.
Welcoming faces and smiles, everyone was very nice and helpful.
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by eitenmiller7
Other Employees Tagged:
Skip Harmon, Conor
Jul 11, 2023 -
Heller Chevrolet GMC responded
Hello, we're glad to hear about your wonderful five star feedback! Your kind words never fail to bring smiles all throughout the dealership! McGrath Highway Chevy Buick GMC looks forward to your next visit with us soon!