Kenny Burnley
Kenny Burnley at Crown Mitsubishi of Washington

Kenny Burnley | Page 4

Finance Manager

Crown Mitsubishi of Washington

1490 W Chestnut St
Washington, PA 15301

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4.6
32 Reviews
4.6

32 Reviews

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32 Reviews of Kenny Burnley

May 01, 2026

Dealership Rating
Employee Rating

Had a great experience what’s the purchase of two vehicles from Miss dealership all the sales people and financial officers and the service people are wonderful. I would recommend them to any of my f More

by bmverbonach1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Crown Mitsubishi of Washington responded

We’re thrilled you chose us twice for your Mitsubishi purchases and trusted us with your Outlander Sport service. Our sales, finance, and service teams aim to make every visit seamless. Your referral means a lot, and we look forward to welcoming your friends and family soon.

April 29, 2026

Dealership Rating
Employee Rating

They pushed me to visit the dealership and convinced me to trade in my previous car for a 2025 Toyota Corolla Cross Hybrid with 19,000 miles and an accident history for $28,000. After checking other dealer More

by krishna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Delorean Boone

Apr 30, 2026

Crown Mitsubishi of Washington responded

Respectfully. Your review does not represent what happened the day you were here at the dealership. You purchased a vehicle below market average and were given above market value for your trade. We spent a lot of time going over figures and values to make sure that everything was agreeable on both sides. We took every call and you had spoken to multiple people in the dealership.

Apr 30, 2026

krishna responded

I raised pricing concerns only after the purchase, when I verified the vehicle was priced above comparable listings. A simple search shows a new Toyota Corolla Cross Hybrid 2025 is typically listed around $29,000–$30,000, yet I paid $28,000 for a used vehicle with ~20,000 miles and a prior accident history. It is reasonable to question whether I would have chosen this deal instead of spending slightly more for a new vehicle. More importantly, the vehicle has mechanical and maintenance issues that were misrepresented at the time of sale. I was told the vehicle had been serviced, yet an independent inspection indicated otherwise, and the vehicle exhibits brake vibration at highway speeds. Despite promptly notifying your dealership, there has been no meaningful effort to inspect or resolve these issues. This raises concerns of misrepresentation and failure to meet basic standards of merchantability. I am requesting a good-faith resolution, including inspection and repair of the issues at no cost.

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