Kenneth Weis

they close the service and didn’t leave any message on the phone so we tried for over 10 days and it says nobody’s here to answer the phone so I drove down and they’re nonexistent at the service departmen the phone so we tried for over 10 days and it says nobody’s here to answer the phone so I drove down and they’re nonexistent at the service department at least left a message on your phone More

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I was impressed with the amount of dealerships owned by the Gettels and the reviews. However, when I needed to replace my MKC I found a 2020 Cosair on their Lincoln lot that had approximately 15,896 miles the Gettels and the reviews. However, when I needed to replace my MKC I found a 2020 Cosair on their Lincoln lot that had approximately 15,896 miles on it. I took it for a test drive and bought the SUV. That day I noticed upon the drive home that the right passenger mirror rotated beyond the point it is suppose to stop so I found myself having to stop the car, get out and manually turn the mirror back to a position I could see. I called the salesman. The next morning I opened the back hatch and it made a crumbling noise and wouldn't open. When after several attemtps with the button it did open.......you could see the spring and a broken casing on the right side of the rear hatch. I called the salesman. I called the salesman and drove back to the dealership to show him. We made an appointment for the service department (the guy making the appointment questioned if I'd bought the warranty???????) for the following week. I took the vehicle there at 830 am and by 330pm I called and no one had even looked at the car, apparently they are having employee problems in the shop. I could not leave the car there as I needed transportation and the car they lent me couldn't be kept over night!?!?!? I spoke to the manager Alex and expressed my frustration that they would even put this car on the lot without making sure it was in a condition to sell. He agreed and promised to call me when they could look at the vehicle to then decide when they can service the vehicle and provide me with a rental car. That was a week ago!!! I am VERY DISSAPOINTED WITH THIS DEALERSHIP! PS......I can't get the hatch to stop closing in a low position either. Salesman aware!!! I'm considering hiring someone to help with these issues. More

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Sales mgr. Ken was great. However, the business person was not fair with the charges I was paying for. Why charge me for a tag and administrative fees associate Ken was great. However, the business person was not fair with the charges I was paying for. Why charge me for a tag and administrative fees associated with said tag if he knew the dealership could not provide the service of transferring a “disabled” tag from my old vehicle to the new one ? He also stated that even though he knew the dealership could not do the transaction, he still charged me for it. I understand the charge for the title but the transfer of tags had to be done by me at the dmv, so why pay the dealership. When I questioned the transaction, he stated there was nothing he could do about it. To me, paying the dealership for something they could not do and not willing to refund me, is equal to fraud. More

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Life has been a string of cars for me. I purchased some from private owners but most from dealers. The process of buying a car has always been a painful experience, akin to torture. The on I purchased some from private owners but most from dealers. The process of buying a car has always been a painful experience, akin to torture. The only difference has been the intensity of the pain. None of that is true anymore thanks to Gettel Lincoln and its team. For the first time I enjoyed the experience of buying a vehicle and met friendly sales people like Kenneth and Joe who helped me with the process. I highly recommend Gettel Lincoln. More

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Very professional service , easy to do business with ,I will definitely recommend Gettel to my friends ! will definitely recommend Gettel to my friends ! More

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horrible. price advertised was 15771 and said going to auction. Asked for cash best offer out the door. Came back with 2k more than advertised plus a load of price advertised was 15771 and said going to auction. Asked for cash best offer out the door. Came back with 2k more than advertised plus a load of other fees such as 1 k for registration and title which is about 200. 1200 dealer fee for nothing i guess. So bottom lin they think people are stupid. More

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I walked in Friday told Kenneth Weis what I wanted and what I was willing to pay minutes later I bought the truck I wanted and he got me the price I wanted to pay. what I was willing to pay minutes later I bought the truck I wanted and he got me the price I wanted to pay. More

by mike.brown77 Verified Customer Verified Customer

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Ken Weiss knows his cars and is committed to ensuring that his customers understand all features and are happy with their purchase. that his customers understand all features and are happy with their purchase. More

by edavenport1350 Verified Customer Verified Customer

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I don’t remember meeting Kimberly Haskell, but Ken was good and Darlene in the office helped us greatly with straightening out our financing since we are from out of state and mail is forwarded and the pa good and Darlene in the office helped us greatly with straightening out our financing since we are from out of state and mail is forwarded and the papers weren’t coming on time. She helped us make our first payment so it wouldn’t be late. Very satisfied with the dealership and the people. I would highly recommend your dealership to other people. More

by AL.LORI Verified Customer Verified Customer

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Great dealership and employees! Provided exceptional service and fixed the issue with my vehicle well. Provided exceptional service and fixed the issue with my vehicle well. More

by PK5118 Verified Customer Verified Customer

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