Kenneth Orosco
Kenneth Orosco at Reliable Chevrolet - NM

Kenneth Orosco | Page 7

General Manager

Reliable Chevrolet - NM

9901 Coors Blvd NW
Albuquerque, NM 87114

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4.3
147 Reviews

Industry Experience

27 yrs, 5 mos

4.3

147 Reviews

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147 Reviews of Kenneth Orosco

October 01, 2024

Dealership Rating
Employee Rating

I have never been so frustrated by a dealership. Between insurance and the dealership, my truck has been tied up for 3 months. They didn’t even touch the truck for the first 4 weeks. Then when I wen More

by COLLUMWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Angel Baros, Cory Reeves

Oct 02, 2024

Reliable Chevrolet - NM responded

We understand your frustration and sincerely regret the inconvenience you've experienced. It's concerning to hear about the delays and missing personal items, and we want to address this matter immediately. Please contact Patricia Charles, our Customer Relations Representative, at 505-338-5826 or pcharles@vtaig.com, or reach out to our Service Director, Cory Reeves, at 505-338-5932 or creeves@vtaig.com. We would like to investigate this further and work toward a resolution for you.

September 29, 2024

Dealership Rating
Employee Rating

Oliver at Reliable Chevrolet worked hard to get my old truck traded in and get me into a new Colorado Trail boss. Oliver and his team are great! More

by VALDEZ.ANSELMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Reliable Chevrolet - NM responded

We’re thrilled to hear about your experience with Oliver and the team! It’s always our goal to make the trading process smooth and enjoyable. Enjoy your new Colorado Trail Boss, and thank you for your kind words!

September 29, 2024

Dealership Rating
Employee Rating

They are very helpful, curtious, happy staff that were prompt and had my service done timely. More

by Edaakie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tierra Valerio

Oct 02, 2024

Reliable Chevrolet - NM responded

We’re thrilled to hear that our team made a positive impression with their prompt and friendly service. Your feedback motivates us to keep up the good work. We appreciate your support and hope to serve you again soon!

September 28, 2024

Dealership Rating
Employee Rating

Today I went in for a new car without a doubt Jesse helped me as much as possible if I could I would recommend this man to everyone, cool guy funny to talk to and he helped me understand everything I n More

by Fatboyv575
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Reliable Chevrolet - NM responded

We’re thrilled to hear about your positive experience with Jesse! It’s fantastic to know he made your car buying journey enjoyable and memorable. Thank you for the high recommendation; we appreciate your support and look forward to seeing you again! Enjoy your new ride!

September 25, 2024

Dealership Rating
Employee Rating

Upon arrival they took care of us. Very professional and willing to take the time to help us find a right fit for our vehicle. More

by ELISAMP13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rivera-Arteaga

Sep 27, 2024

Reliable Chevrolet - NM responded

Thank you! We’re thrilled to hear you had a great experience with our team. Providing excellent service and helping you find the perfect fit for your vehicle is what we strive for. We appreciate your support!

September 17, 2024

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Employee Rating

The service staff were helpful, but my vehicle was towed in with an oil line failure only a month after my last oil change (also conducted at Reliable). The service team did not get to my truck for nearly t More

by BRYANACEE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Marsh, John Storz

Sep 20, 2024

Reliable Chevrolet - NM responded

We’re pleased to hear that you found our service staff helpful. However, we regret that your experience with the timing of your vehicle service did not meet your expectations. We understand the frustration of having your vehicle towed in and waiting for service, especially given the recent oil change. To address these concerns and work towards a resolution, we invite you to connect with Patricia Charles, our Customer Relations Representative, at 505-338-5826 or via email. Alternatively, you can reach out to Cory Reeves, our Service Director, at 505-338-5932. Your feedback is invaluable in helping us improve our service processes, and we look forward to discussing this matter further with you.

September 11, 2024

Dealership Rating
Employee Rating

Great team, always helpful and I will return for future service. Thank you very much! More

by Fatboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Marsh , Entire Service team

Sep 16, 2024

Reliable Chevrolet - NM responded

We’re thrilled to hear you had a great experience with our team! Your support means the world to us, and we can’t wait to welcome you back for your next visit. Thanks for taking the time to share your thoughts!

September 03, 2024

Dealership Rating
Employee Rating

The technician did a great job servicing my vehicle in a timely manner and kept it clean. More

by SISNEROSDAVID13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Reliable Chevrolet - NM responded

Thank you for your kind words! We're pleased to hear that the technician did a great job and that your vehicle was serviced promptly and kept clean. If you need anything else or have further feedback, don't hesitate to let us know. We look forward to serving you again!

August 29, 2024

Dealership Rating
Employee Rating

Service was quick and I was informed of what my car was over due services were More

by RYANADAMMCCRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 24, 2024

Dealership Rating
Employee Rating

Jessica was very helpful and the approval process was quick. The manager was helpful as well. More

by Allen.adams26941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Rosenbarker

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