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Kenneth Crana Jr.

Overview Reviews (72) Inventory (170)

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Kenneth Crana Jr.

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Kenneth Crana Jr.

Service Manager

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.7

72 Reviews

Overview Reviews (72) Inventory (170)

4.7

72 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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72 Reviews of Kenneth Crana Jr.

April 22, 2025

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Employee Rating

I had a recall that was keeping me from having headlights. They got me in quick and fixed my recall, which fixed my headlights. Super thankful. They did an awesome job. headlights. They got me in quick and fixed my recall, which fixed my headlights. Super thankful. They did an awesome job. More

by Cmmm92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Lauren Dietz, Susan Roush, Ashley O'Ryan

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Apr 22, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your feedback and review. We are delighted to hear your service experience with us was so pleasant and hassle-free. We look forward to the next opportunity to service your vehicle again.

April 21, 2025

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Employee Rating

Clean not pushy helpful that's all I have to say nice place nice sales people place nice sales people More

by Plylers68@yahoo.com

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 21, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

April 21, 2025

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Employee Rating

Excellent service, very professional. .. I'm very thankful to do business there.this is my 2nd new car I've bought there. .. I'm very thankful to do business there.this is my 2nd new car I've bought there. More

by GHSMFARN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby, Brad Giraud, Morgan Lingle, Gary Gallaher, Robin Curry, Lauren Dietz, Susan Roush, Ashley O'Ryan, Scott Wineberg

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Apr 21, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

April 14, 2025

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Employee Rating

Sales manager a oks Service people do a good job very helpful knowledge in there job helpful knowledge in there job More

by ANALYTICAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lauren Dietz, Susan Roush

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Apr 14, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

April 02, 2025

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Quick and easy. Great service. My car was picked up and returned quickly and efficiently. Great service. My car was picked up and returned quickly and efficiently. More

by anilluzzi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher

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Apr 02, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 22, 2025

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Employee Rating

Everyone in service is awesome, and they always treat me well when my Jeep needs anything :) well when my Jeep needs anything :) More

by gardenofivy31

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Roush, Ashley O'Ryan , Isaac Gallaher

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Mar 24, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your Jeep's needs in any way possible. Take care!

March 15, 2025

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Employee Rating

They always squeeze me in withing days of calling, and they do a good job! they do a good job! More

by teddy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby, Susan Roush

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Mar 17, 2025 -

Spitzer Ford Dubois, LLC responded

Teddy, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2025

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Employee Rating

They had called and made the arrangements for the service work and scheduled it quickly. Work was completed fast and service was great work and scheduled it quickly. Work was completed fast and service was great More

by dandmhaag

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Roush

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Mar 12, 2025 -

Spitzer Ford Dubois, LLC responded

We are very happy to hear Kenneth, Susan, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 07, 2025

Dealership Rating

Employee Rating

Got to the appointment early, Service dept said it would be an hour. They were done in 45 mins.. Nice. No drama, no excuses. be an hour. They were done in 45 mins.. Nice. No drama, no excuses. More

by 30810x

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Roush

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Mar 07, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience with us. We are happy to hear that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Safe travels!

March 01, 2025

Dealership Rating

Employee Rating

Jonathan is an absolute gem! His expertise truly shone through while fixing our vehicle, getting it back in tip-top shape with incredible skill and care. From the moment he start His expertise truly shone through while fixing our vehicle, getting it back in tip-top shape with incredible skill and care. From the moment he started working, you could tell he knew exactly what he was doing—diagnosing the issue quickly and repairing it with precision. But it’s not just his talent that stands out; his kindness is the cherry on top. He made the whole process smoother and more pleasant, turning what could’ve been a stressful ordeal into something manageable. Thanks to Jonathan, we’re back on the road with a reliable ride and a smile. Hats off to him for being a pro and a genuinely great person—highly recommend! More

by jprasko

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Susan Roush , Jonathan

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Mar 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Jonathan here at Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

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