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Kenneth Crana Jr.

Overview Reviews (50) Inventory (196)

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Kenneth Crana Jr.

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Kenneth Crana Jr.

Service Manager

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.7

50 Reviews

Overview Reviews (50) Inventory (196)

4.7

50 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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50 Reviews of Kenneth Crana Jr.

November 11, 2024

Dealership Rating

Employee Rating

Professional and knowledgeable service. Courteous staff. Accommodating valet service to pick up and return car. Courteous staff. Accommodating valet service to pick up and return car. More

by mj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ashley O'Ryan

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Nov 12, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 11, 2024

Dealership Rating

Employee Rating

They were very friendly and helpful. Made me feel comfortable. The service was very good. Made me feel comfortable. The service was very good. More

by debsmay41961

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ashley O'Ryan

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Nov 12, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2024

Dealership Rating

Employee Rating

Very friendly and accommodating…. Quick and on time ….. very helpful and answered all my questions… Quick and on time ….. very helpful and answered all my questions… More

by Cin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Roush, Ashley O'Ryan

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Nov 04, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 15, 2024

Dealership Rating

Employee Rating

Spritzer takes good care of me like Murray Ford Glad to have another Good Ford dealership have another Good Ford dealership More

by THOMAS_BURNSIDE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy McAllister, Brianna Connors, Brian Shaffer, Wade Lobbestael, Gary Gallaher, Robin Curry, Lauren Ball, Susan Roush, Ashley O'Ryan

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Oct 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us, Thomas. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 10, 2024

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Employee Rating

Excellent service. Very nice and accommodating employees. Got my vehicle in for appointment very quickly. Job well done! Very nice and accommodating employees. Got my vehicle in for appointment very quickly. Job well done! More

by Lkswisher

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Roush, Ashley O'Ryan

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Oct 10, 2024 -

Spitzer Ford Dubois, LLC responded

October 08, 2024

Dealership Rating

Employee Rating

Awesome service team! Fast, efficient and friendly. Keep up the good work! Will be back again! Fast, efficient and friendly. Keep up the good work! Will be back again! More

by rachelo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Susan Roush, Ashley O'Ryan

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Oct 09, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

October 05, 2024

Dealership Rating

Employee Rating

Very professional and personable staff. Im traveling from Florida. Nucar took my truck at the last minute for an oil change when other dealers had a two week wait. Everything was exce Im traveling from Florida. Nucar took my truck at the last minute for an oil change when other dealers had a two week wait. Everything was excellent! Not what I’m used to. LOL. More

by Pat

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher

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Oct 07, 2024 -

Spitzer Ford Dubois, LLC responded

Pat, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

September 27, 2024

Dealership Rating

Employee Rating

Tech was very professional and communicative. He called to give me an update on the eta as Spitzer’s put a big job before mine. Otherwise things went well. He called to give me an update on the eta as Spitzer’s put a big job before mine. Otherwise things went well. More

by gardenerden

Verified Customer

Service Communication

Recommend Dealer

Yes

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Sep 27, 2024 -

Spitzer Ford Dubois, LLC responded

September 22, 2024

Dealership Rating

Employee Rating

Spitzer Dubois staff are friendly and efficient! They make getting maintenance effortless and frustration free! They make getting maintenance effortless and frustration free! More

by EMPIRE64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Roush

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Sep 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

September 17, 2024

Dealership Rating

Employee Rating

It's a very nice company been taking are truck there since we bought it in 2018 since we bought it in 2018 More

by BETTYJOCYPHERT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy McAllister, Brianna Connors, Brian Shaffer, Wade Lobbestael, Mitch Canby, Gary Gallaher, Robin Curry, Susan Roush, Ashley O'Ryan

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Sep 18, 2024 -

Spitzer Ford Dubois, LLC responded

BETTY, We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were very nice. We appreciate your continued business with us since 2018. We look forward to continue serving you and your future automotive needs for many more years to come.

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