76 Reviews
Write a Review76 Reviews of Kenneth Chang
September 06, 2024
All the members of the team were comptent, friendly and very respectful. The senior brand specialist, Ken, who tended us, was really patient, helpful and professional, helped me thru all the steps before very respectful. The senior brand specialist, Ken, who tended us, was really patient, helpful and professional, helped me thru all the steps before, during and after the purchase. It was really a pleasant experience for me in the end. More
August 30, 2024
Sales people are helpful. They are not pushy and do not force anything on you. That is good. But once they sell the car the dealer communication is very poor and they do not m They are not pushy and do not force anything on you. That is good. But once they sell the car the dealer communication is very poor and they do not make you feel as a part of family. I have lexus also and their dealership post sales service is excellent. More
August 24, 2024
It is a nice place, clean, organized , more models, full of storage. Efficient stuff, professional and helpful. of storage. Efficient stuff, professional and helpful. More
Other Employees Tagged: Tae Yeon, Antonio DiFranco, Nicholas Appiah, Tristan Arey, Nate Jackson, Neil Xing, Karl Pugh, Al Hall, Jessica Baum , Shane Lee
August 07, 2024
I had a great experience at Audi Rockville. Customer service was top notch and Kenneth was very accommodating to my needs and requests. Would recommend this dealership to others. Customer service was top notch and Kenneth was very accommodating to my needs and requests. Would recommend this dealership to others. More
Other Employees Tagged: Neil Xing
July 31, 2024
I have been into several Audi showrooms in the Washington DC area. This one was extremely impressive everyone was friendly and nice to work with. DC area. This one was extremely impressive everyone was friendly and nice to work with. More
Other Employees Tagged: Jean-Marc Perez Cohen, Tae Yeon
July 21, 2024
Kenneth Change was incredibly helpful and patient throughout the entire process. He went above and beyond to ensure we received the best deal, and he certainly delivered. His extensive knowledge and throughout the entire process. He went above and beyond to ensure we received the best deal, and he certainly delivered. His extensive knowledge and unwavering support were invaluable. My family and I greatly appreciate all his assistance and would definitely recommend him as a salesperson. More
July 12, 2024
Went above and beyond to make sure I got approved for finance of my Audi s5 finance of my Audi s5 More
Other Employees Tagged: Tae Yeon, Tristan Arey
May 24, 2024
Great customer service by Kenneth Chang - he found my dream car and made the whole buying experience quick and easy. dream car and made the whole buying experience quick and easy. More
Other Employees Tagged: Bryan Webster, Ed Salguero, Michael Zheng, Neil Xing
May 07, 2024
When Kenneth contacted me I was nervous, why? I don't know, but once there I met Sebastian and then Kenneth, who help ease my mind, they were very knowledgeable about audi, and answered all my qu I don't know, but once there I met Sebastian and then Kenneth, who help ease my mind, they were very knowledgeable about audi, and answered all my questions, which made my purchase very very easy, will I go back to audi Rockville....ABSOLUTELY! Thank you so much, you both were great! More
Other Employees Tagged: Tae Yeon , Sebastian