Kenenth "Mac" McFadden
Kenenth "Mac" McFadden at Greenway Kia of Rivergate
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Kenenth "Mac" McFadden

Service Writer

Greenway Kia of Rivergate

1536 Gallatin Pike North
Madison, TN 37115

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4.6
118 Reviews
4.6

118 Reviews

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118 Reviews of Kenenth "Mac" McFadden

October 11, 2024

Dealership Rating
Employee Rating

Dealership was not good about getting back to me when the part was received to schedule a appointment, I had to call them the work was good and on time , I elected to get a oil change done with out asking wh More

by Mark C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Greenway Kia of Rivergate responded

Mark, thank you for sharing your feedback with us. We're glad to hear that the work was completed on time at Greenway Kia of Rivergate, but we apologize for any communication issues and unexpected costs. We appreciate your input and will use it to improve our services moving forward!

October 04, 2024

Dealership Rating
Employee Rating

Me son and daughter in law went to this dealership to purchase a car in July. After going back and forth a bit we finally agreed to a price. We were doing our own financing from our bank. It took 2.5 hrs More

by dareed1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Virgil Avery

October 03, 2024

Dealership Rating
Employee Rating

Professional and friendly, Great service and clean. Diagnosed and explained my problem very well. Work was done and completed More

by gladys.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Greenway Kia of Rivergate responded

Gladys, thank you for the wonderful feedback! We're delighted to hear that our team at Greenway Kia of Rivergate provided professional and friendly service. If there's anything else we can do for you, just let us know!

September 14, 2024

Dealership Rating
Employee Rating

The work was done and completed on time. The gentleman who waited on me was very friendly and respectful. More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Another man. Can't remember his name.

Sep 16, 2024

Greenway Kia of Rivergate responded

Karen, we're glad to hear that our team at Greenway Kia of Rivergate provided timely and respectful service. Thanks for the positive feedback!

September 04, 2024

Dealership Rating
Employee Rating

This dealership is friendly and efficient. They keep you informed and seem knowledgeable. They have been servicing my car for a year now and I’ve always been pleased. They will recommend thin More

by EFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Campbell, Melonie?

Sep 04, 2024

Greenway Kia of Rivergate responded

Thanks for sharing your experience! We're glad to hear that our team at Greenway Kia of Rivergate has been providing friendly and efficient service. We appreciate your trust in us over the past year, and we're happy you're loving your Kia!

August 23, 2024

Dealership Rating
Employee Rating

Friendly efficient clean great service in and out fast service given and explained things well More

by jackiepate874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Greenway Kia of Rivergate responded

Jackie, your kind review warms our hearts! Thank you from the Greenway Kia of Rivergate Team.

June 11, 2024

Dealership Rating
Employee Rating

Very Great Service! Very Helpful with all questions and concerns . Love my new Kia that I got ! More

by Gabby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ulysses Butler

Jun 11, 2024

Greenway Kia of Rivergate responded

Gabby, we are so glad you love your new Kia! Thank you for leaving Greenway Kia of Rivergate a five-star review and trusting us with your business. Safe travels!

May 31, 2024

Dealership Rating
Employee Rating

Horrible. 2 hours and 40 monutes for an oil change. Also the techs keep leaving the bolts out from the undershield. I do.not recommend this dealership. More

by Rammstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 29, 2024

Dealership Rating
Employee Rating

Excellent customer service. Ti.ely and efficient with a friendly smile makes it a whole lot easier to accept. More

by jmcgranahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Greenway Kia of Rivergate responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Kia of Rivergate provided timely and efficient service with a smile. See you next time!

May 09, 2024

Dealership Rating
Employee Rating

Very quick friendly welcoming your service team met all our expectations I look forward to our next visit More

by Bigdaddycane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Greenway Kia of Rivergate responded

We're glad to know our service team at Greenway Kia of Rivergate met all your expectations! We appreciate the positive feedback and look forward to seeing you on your next visit. Safe travels until then!

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