Kendrick Lintecum

First appointment was given for late in the afternoon. Service said sorry not enough time to perform this recall. Rescheduled brought in the day before and left it all signed in for a 7:30 a.m. appointmen Service said sorry not enough time to perform this recall. Rescheduled brought in the day before and left it all signed in for a 7:30 a.m. appointment.Started calling it 2:00 p.m. to see status of car. Took an hour to get somebody to find service guy to say oh yeah it's done just doing the paperwork now. Like a week later I get a your car should be ready soon notice. And then a couple days later a how was your service yesterday. Really stay on top of stuff More

by Nanalynn Verified Customer Verified Customer

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Poor service overpriced service long wait times go elsewhere and find someone who wants your business elsewhere and find someone who wants your business More

by wpfort Verified Customer Verified Customer

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They need to get the people who quote prices for service on the phone to quote the same price that's actually going to be charged AND make sure you read anything before you sign it.🙃 on the phone to quote the same price that's actually going to be charged AND make sure you read anything before you sign it.🙃 More

by rwelker0 Verified Customer Verified Customer

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Short quick visit got me in and out quickly and explained the services before and after service the services before and after service More

by josh@americanenergyinc.com Verified Customer Verified Customer

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CThe customer service provided was unsatisfactory. I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over two hours, which I believe is excessive. Despite the high prices, the feedback on customer service was poor. It is best not to ask any questions, as you may be spoken to condescendingly. More

by shawnburgin Verified Customer Verified Customer

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Received quick service as always. Clean waiting room and helpful people. Needs a Starbucks in the dealership Clean waiting room and helpful people. Needs a Starbucks in the dealership More

by JGREISCHAR Verified Customer Verified Customer

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Very responsive and helpful in helping me get my Ram 2500 back on the road. back on the road. More

by jim@shrcommercial.com Verified Customer Verified Customer

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The salesman was unbelievable great in all areas and the dealership did everything right made it easy dealership did everything right made it easy More

by CDECONTRACTING Verified Customer Verified Customer

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Clean, friendly, very efficient , knowledgeable, a pleasure to do business with,I’ll give your dealership an A+ pleasure to do business with,I’ll give your dealership an A+ More

by moparnick51 Verified Customer Verified Customer

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I came in made an appointment for a couple items. (Drive is 45 minutes). Appointment made for 2 weeks and issues were discussed. Showed up (45 minute drive, one way) they said had to order part when (Drive is 45 minutes). Appointment made for 2 weeks and issues were discussed. Showed up (45 minute drive, one way) they said had to order part when I got there without it going in. Why didn’t this happen 2 weeks ago. Why did I make an appointment. 2nd issue rep. said would have to send to a body shop and not sure if the cost and body not covered under warrant. It was a reported issue when bought car and this was 3rd time at a dealer and it was handled. He argued and was rude. I went to sales manager and she took care of it on the spot. Still said they had to order the arm rest cap that out fell off in first couple months of owning car. I will not return or recommend this service department. I had a friend I ran in to while waiting who was having some warranty and service work done. He sent me pictures of issues he had on the following day of the service that confirmed they are having issues and not with a 1 1/2 hour round trip drive for me. Will not be purchasing vehicles there as well. More

by stacey4518 Verified Customer Verified Customer

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