Kendrick Lintecum

Issue resolved, I came in with an idea of the problem and solution, alerted the technician and I was correct. Unfortunately while at the shop the front windshield got scratched on the inside driver area abou solution, alerted the technician and I was correct. Unfortunately while at the shop the front windshield got scratched on the inside driver area about 2 inches long. Waiting to hear back about a recall resolution and when I can get that issue addressed with my vehicle. If I had been responded to already the rating would be higher. No answer yet today 1/17/25 when question asked 1/8/25 in a text that said for future vehicle questions to ask that text message string. More

by Amykipping Verified Customer Verified Customer

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Service was good and fast, the shuttle was very convenient, the cashier sucked she had such a xxxxty attitude. convenient, the cashier sucked she had such a xxxxty attitude. More

by tucktools Verified Customer Verified Customer

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My lugs weren’t all on tight not enough fluids in transmission and oil in my engine transmission and oil in my engine More

by downeykids Verified Customer Verified Customer

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They do a great job in thervice department. They listen attentively and address any concerns. They listen attentively and address any concerns. More

by 3djedi71 Verified Customer Verified Customer

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After getting recommendation for new tires (knowing I had gotten new tires just a few months earlier) he told me it was because they were too tall and rubbing on something in inner fender well. Took it bac gotten new tires just a few months earlier) he told me it was because they were too tall and rubbing on something in inner fender well. Took it back to the tire shop and got new tires in correct size. More

by wdenham0 Verified Customer Verified Customer

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They were professional and caring about my needs. The work was done properly and on time. My service manager was very helpful. I had a great experience. The work was done properly and on time. My service manager was very helpful. I had a great experience. More

by robinlemons131441 Verified Customer Verified Customer

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Chris was great to work with. Greeted me right away and kept me updated on when it would be completed. Greeted me right away and kept me updated on when it would be completed. More

by LAURA.CATHERINE1482 Verified Customer Verified Customer

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We had a fast and easy service. Kendrick was a big help and explained everything in detail. Kendrick was a big help and explained everything in detail. More

by rebeccafranklin24 Verified Customer Verified Customer

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5th attempt failed and also I got big dent on my steering wheel and plastic on dashboard makes noise. On 16k mileage car! Service took more than 1 day and replacement car wasn’t provided. wheel and plastic on dashboard makes noise. On 16k mileage car! Service took more than 1 day and replacement car wasn’t provided. More

by kit.yeremenko Verified Customer Verified Customer

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My contact person became sick so i want able to speak with him for most of the time my vehicle was in the shop. The dealership themselves were difficult to contact. I could usually get to a voicemail but with him for most of the time my vehicle was in the shop. The dealership themselves were difficult to contact. I could usually get to a voicemail but no one would respond to my messages and call me back. More

by Ty-Po Verified Customer Verified Customer

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