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Kendrick Lintecum

Overview Reviews (116)

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Kendrick Lintecum

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Kendrick Lintecum

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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3.8

116 Reviews

Overview Reviews (116)

3.8

116 Reviews

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116 Reviews of Kendrick Lintecum

April 25, 2025

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Employee Rating

Kendrick was able to get me in and kept me informed of everything that went on excellent service and customer service everything that went on excellent service and customer service More

by Tony SWann

Recommend Dealer

Yes

Other Employees Tagged: Kendrick Lintecum

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Apr 25, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Lucas Kay Service Manager 913-780-3700

April 25, 2025

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Employee Rating

Kendrick was able to get me in and kept me informed of everything that went on excellent service and customer service everything that went on excellent service and customer service More

by Tony SWann

Recommend Dealer

Yes

Other Employees Tagged: Kendrick Lintecum

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Apr 25, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

April 23, 2025

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10,10,10,10,10,10,10,10,10,10,10,10,10,10,10 More

by vanlallian7

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Daryl Posey, Chris Sebelski, Lucas Kay, Shawn Dearing, Shannon Burris, Jose Aguilar, Rocky Sizemore, Joseph Stroble, Brian Bahr

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Apr 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Olathe Dodge Chrysler Jeep RAM, we look forward to having you as a valued customer for many years to come! Lucas Kay Service Manager 913-780-3700

April 06, 2025

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Had the truck for over a month, spent 4K and the original issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... v issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... voiced my opinions and discontent of the situation clearly before I left and not a single option was offered or suggested for possible resolution. More

by ramexpert5500

Verified Customer

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Recommend Dealer

Other Employees Tagged: Chris Sebelski, Lucas Kay, Shawn Dearing, Adam Barletta, Shannon Burris, Joseph Stroble , Rick Burt, Jimmy Stateler

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Apr 07, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

March 29, 2025

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Kendrick was awesome to work with! Very nice young man, super informative! We will definitely work with him again in the future! Very nice young man, super informative! We will definitely work with him again in the future! More

by Jill.Muhlhauser

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Mar 29, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

March 26, 2025

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Perfect, friendly, knowledgeable, helpful, efficient I think they are doing a very good job and will return. think they are doing a very good job and will return. More

by djm12489

Recommend Dealer

Yes

Other Employees Tagged: Kendrick Lintecum

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Mar 26, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

March 22, 2025

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Start/Stop repair still doesn’t operate as designed after returning 3 times for repair returning 3 times for repair More

by clcollins53

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Recommend Dealer

Other Employees Tagged: Tanner Walker

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March 20, 2025

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Very grateful for the service and attention we received when we told them why we brought our unit. when we told them why we brought our unit. More

by Felix Rodriguez

Verified Customer

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chris Sebelski, Lucas Kay, Shawn Dearing, Adam Barletta, Shannon Burris , Rick Burt, Jimmy Stateler, Jesse Venzor, Tanner Walker

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Mar 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Felix, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

March 17, 2025

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The service department at this dealership consistently disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to t disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to the vehicle, which they apparently could have completed much quicker. The Olathe chrysler dealership is similarly disappointing because despite keeping our vehicle for over a week and driving it at least 25 miles they did not refuel or charge the vehicle and left it dirty with obvious marks from service team members. Our individual service rep is fine and mostly responsive however is clear this dealership does not prioritize customer satisfaction at all. We would definitely not recommend this service department but it's the only close chrysler dealership so we are forced to deal with them for the issues that continue to pop up in our pacifica. This makes us never want to purchase a chrysler or Stellantis product again. More

by Tigerashley

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Mar 18, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We apologize about the delay, apparently on this recall if it doesn't work the manufacturer has another option to get it to work but they have to send us that software and unfortunately it takes them a while to respond and confirm that is the issue before they send us the correction update. We apologize that was the case with your vehicle. Lucas Kay Service Manager 913-780-3700

March 16, 2025

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Service center was friendly, professional and got me in and out on time with services completed and out on time with services completed More

by deborahmoreno.granuzzo

Verified Customer

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Workmanship

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Sebelski, Lucas Kay, Shawn Dearing, Adam Barletta, Shannon Burris , Rick Burt, Jimmy Stateler, Jesse Venzor, Tanner Walker

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Mar 17, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Deborah, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

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Kendrick Lintecum

Service Advisor

Olathe Dodge Chrysler Jeep RAM

116 Reviews of Kendrick Lintecum

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