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Kendrick Lintecum
Kendrick Lintecum at Olathe Dodge Chrysler Jeep RAM
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Kendrick Lintecum

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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3.8
96 Reviews
3.8

96 Reviews

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96 Reviews of Kendrick Lintecum

December 19, 2024

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Employee Rating

They were professional and caring about my needs. The work was done properly and on time. My service manager was very helpful. I had a great experience. More

by robinlemons131441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Posey

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Dec 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Lucas Kay Service Manager 913-780-3700

December 19, 2024

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Employee Rating

Chris was great to work with. Greeted me right away and kept me updated on when it would be completed. More

by LAURA.CATHERINE1482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite, Chris Sebelski, Jesse Venzor, Lucas Kay, Tanner Walker, Shawn Dearing

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Dec 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

December 19, 2024

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We had a fast and easy service. Kendrick was a big help and explained everything in detail. More

by rebeccafranklin24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words, Rebecca, and for taking the time to leave us this wonderful feedback! Lucas Kay Service Manager 913-780-3700

December 13, 2024

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5th attempt failed and also I got big dent on my steering wheel and plastic on dashboard makes noise. On 16k mileage car! Service took more than 1 day and replacement car wasn’t provided. More

by kit.yeremenko
Workmanship
Recommend Dealer
No
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Dec 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, Kit, and it's disappointing to learn that we missed the mark here. Lucas Kay Service Manager 913-780-3700

December 08, 2024

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Employee Rating

My contact person became sick so i want able to speak with him for most of the time my vehicle was in the shop. The dealership themselves were difficult to contact. I could usually get to a voicemail but More

by Ty-Po
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 10, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Lucas Kay Service Manager 913-780-3700

December 06, 2024

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Employee Rating

Haven't had my Jeep very long and was frustrated when a dash light came on. Took it in, and thankfully they were able to get everything covered under warranty. Was in and out in a couple hours More

by JLadd4420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite, Chris Sebelski, Jesse Venzor, Lucas Kay, Tanner Walker, Shawn Dearing

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Dec 08, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

December 02, 2024

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Employee Rating

Awesome place with awesome people. Really helped me with my issue. Will be returning again. More

by KEN.LINTECUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite, Chris Sebelski, Jesse Venzor, Lucas Kay, Tanner Walker, Shawn Dearing

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Dec 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the positive comments. We are happy to help and I am glad Kendrick gave you a good experience. Lucas Kay

November 29, 2024

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Employee Rating

Appreciated how quickly I was greeted upon arriving for my appt and how quickly the service was performed. Thank you. More

by KANSASANNSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite, Chris Sebelski, Jesse Venzor, Lucas Kay, Tanner Walker, Shawn Dearing

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Dec 01, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

November 29, 2024

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Employee Rating

Service advisor was not informed on our issue. we were Iin for. A sales rep was better informed. More

by kristine.homant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 04, 2024

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Kristine, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Lucas Kay Service Manager 913-780-3700

November 28, 2024

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Employee Rating

I took my vehicle in for a routine maintenance checkup and all they did was change oil and rotate tires. I noticed when I got the car back that the check engine light was still on. I went back in and they More

by mkoepp22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stan Wilhite, Chris Sebelski, Jesse Venzor, Lucas Kay, Tanner Walker, Shawn Dearing

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Dec 04, 2024

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Lucas Kay Service Manager 913-780-3700

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