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Kendall Sample

Overview Reviews (5) Inventory (483)

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Kendall Sample

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Kendall Sample

Salesperson

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.8

5 Reviews

Overview Reviews (5) Inventory (483)

4.8

5 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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5 Reviews of Kendall Sample

January 09, 2025

Dealership Rating

Employee Rating

Not too bad to deal with. I got me a car to drive. Gets me from point A to point B. I got me a car to drive. Gets me from point A to point B. More

by tricia.west

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Fitzgerald

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Jan 10, 2025 -

Metro Ford of OKC responded

Thank you, Tricia! We're glad to hear your new car is serving you well. If you ever need anything, we're here to help!

December 26, 2024

Dealership Rating

Employee Rating

Purchased truck over phone. Kendall was great as was everyone else. They stuck to their quoted price. Kendall was great as was everyone else. They stuck to their quoted price. More

by Joeedavid

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Powell , Austin Fitzgerald

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Dec 26, 2024 -

Metro Ford of OKC responded

Thank you for your feedback, Joe! We're glad to hear Kendall and the team provided great service and honored the quoted price. We appreciate your trust and look forward to serving you again in the future!

October 27, 2024

Dealership Rating

Employee Rating

I have been waiting 2 weeks for a return call from Austin about my tags and nothing very poor customer service and still no tag about my tags and nothing very poor customer service and still no tag More

by darthead1998

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aissam Arsalane , Austin Fitzgerald

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Oct 28, 2024 -

Metro Ford of OKC responded

We’re sorry to hear about your experience, darthead1998. This is not the level of service we strive for. Please reach out directly so we can assist you with your tags and ensure this gets resolved promptly.

October 10, 2024

Dealership Rating

Employee Rating

Kendall was great. If he didn’t have the answer, he found it. Austin on the other hand was less than impressive, especially once the money was sent. He acted as if he If he didn’t have the answer, he found it. Austin on the other hand was less than impressive, especially once the money was sent. He acted as if he didn't care any longer, was argumentative, would regularly interrupt me to limit my ability to express my point/concerns. Had no knowledge of the titling process (once “his” paperwork was submitted). Very unsatisfactory. More

by ajstrmd_ke

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Austin Fitzgerald

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Oct 16, 2024 -

Metro Ford of OKC responded

Thank you for your feedback. We're glad to hear Kendall provided great service, but we're sorry your experience with Austin was disappointing. We take your concerns seriously and will address them to improve. Please let us know if there's anything more we can do to assist you.

August 28, 2024

Dealership Rating

Employee Rating

Great attention to detail My salesman Kendall definitely has earned my buisness moving forward made my purchase on line over the phone without having to visit the dealership has earned my buisness moving forward made my purchase on line over the phone without having to visit the dealership More

by Paullopeaux

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 28, 2024 -

Metro Ford of OKC responded

Thank you for your wonderful feedback, Paul! We're glad to hear that Kendall provided you with such great service and made your online purchase experience smooth and convenient. We appreciate your business and look forward to assisting you again in the future!

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