Kenda Henderson
Kenda Henderson at Walt Massey Chevrolet GMC Lucedale

Kenda Henderson

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

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4.9
59 Reviews
4.9

59 Reviews

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59 Reviews of Kenda Henderson

June 30, 2025

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Always great to customer service and everyone is always helpful.we’ve going to Walt Massey for our service needs . More

by no24
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shemuel McCraney, Jessica Mannon, Allison Scott , Brayden Dixon

Jul 01, 2025

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your continued support! It’s great to hear that our team consistently delivers helpful and friendly service. We’re grateful to be your go-to for all your service needs!

June 27, 2025

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Needed a trailer hitch mount for a recently purchased car. Was able to get one installed the day of inquiring. Work was completed within the timeframe promised and made to feel comfortable while waiting. More

by Sheila
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Recommend Dealer
Yes

Other Employees Tagged: Shemuel McCraney , Jeff

Jun 28, 2025

Walt Massey Chevrolet GMC Lucedale responded

We appreciate you sharing your experience! It’s great to hear our team was able to get your trailer hitch installed the same day and kept things on schedule. We're glad you felt comfortable while waiting—we’ll always do our best to deliver prompt, quality service.

June 26, 2025

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I wasn’t happy somebody removed my tire balancing sticker. They shouldn’t have even touched it. More

by iveys10
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Recommend Dealer
Yes
Jun 28, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about your experience and understand your frustration. That sticker should have been left alone, and we appreciate you bringing this to our attention. Please reach out to us directly so we can look into this further and make it right.

June 23, 2025

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Great atmosphere and quick service and done correctly. Will definitely be back and will recommend. More

by daleboshouse
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon, Allison Scott , Jeremy and makila

Jun 24, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad you enjoyed the atmosphere and received quick, quality service! We appreciate your recommendation and look forward to seeing you again!

June 23, 2025

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Good customer service with great knowledge of the product. Prices are much more reasonable than other dealers. More

by rparker0829
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Levins, Latisha Goff

Jun 24, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a great experience and found our team knowledgeable and our pricing fair. We work hard to provide both value and excellent service—thank you for your support!

June 23, 2025

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Kenda makes having my truck serviced easy. She keeps me updated on all my stuff. More

by accb28
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon

Jun 24, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re thrilled to hear Kenda takes such great care of you and keeps everything running smoothly! Making service easy and keeping you informed is exactly what we aim for. Thanks for the great feedback!

June 23, 2025

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Good service. Friendly customer service.. This visit, I had to wait longer than expected. I was not expecting to wait that long with an appointment. Thanks More

by nelnbev
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Recommend Dealer
Yes
Jun 24, 2025

Walt Massey Chevrolet GMC Lucedale responded

We appreciate your feedback and are glad to hear you received friendly service. We're sorry for the unexpected wait during your visit—we understand how valuable your time is. Your input helps us improve, and we hope to make your next experience more efficient.

June 20, 2025

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Kenda has been a professional from day one. At this point Walt Massey has also been spot on. More

by gotmylimit
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Recommend Dealer
Yes

Other Employees Tagged: Latisha Goff

Jun 21, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear Kenda has provided professional service from the start and that your experience with us has been right on point. We appreciate your support and look forward to continuing to exceed your expectations!

June 18, 2025

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Thank you for a quick oil change and tire rotation! I bring my van in to keep it maintained as I drive it 3,000 miles a month. More

by GVR
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon, Allison Scott , Noah Hawley

Jun 19, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re glad we could get you in and out quickly! Keeping your van running smoothly is important, especially with that kind of mileage. We appreciate you trusting us with your maintenance!

June 14, 2025

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Customer service is beyond above par. They take pride in details which is scarce in today's economic world More

by Thornton42
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2025

Walt Massey Chevrolet GMC Lucedale responded

Thank you for the thoughtful feedback! We’re proud to provide detailed, high-level service, and it means a lot to know it stood out. Your support is truly appreciated!

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