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Kenda Henderson

Overview Reviews (59) Inventory (154)

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Kenda Henderson

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

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4.9

59 Reviews

Overview Reviews (59) Inventory (154)

4.9

59 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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59 Reviews of Kenda Henderson

June 30, 2025

Dealership Rating

Employee Rating

Always great to customer service and everyone is always helpful.we’ve going to Walt Massey for our service needs . helpful.we’ve going to Walt Massey for our service needs . More

by no24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shemuel McCraney, Jessica Mannon, Allison Scott , Brayden Dixon

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Jul 01, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your continued support! It’s great to hear that our team consistently delivers helpful and friendly service. We’re grateful to be your go-to for all your service needs!

June 27, 2025

Dealership Rating

Employee Rating

Needed a trailer hitch mount for a recently purchased car. Was able to get one installed the day of inquiring. Work was completed within the timeframe promised and made to feel comfortable while waiting. car. Was able to get one installed the day of inquiring. Work was completed within the timeframe promised and made to feel comfortable while waiting. Of course it was expensive, it was a dealership. More

by Sheila

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shemuel McCraney , Jeff

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Jun 28, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We appreciate you sharing your experience! It’s great to hear our team was able to get your trailer hitch installed the same day and kept things on schedule. We're glad you felt comfortable while waiting—we’ll always do our best to deliver prompt, quality service.

June 26, 2025

Dealership Rating

Employee Rating

I wasn’t happy somebody removed my tire balancing sticker. They shouldn’t have even touched it. sticker. They shouldn’t have even touched it. More

by iveys10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 28, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about your experience and understand your frustration. That sticker should have been left alone, and we appreciate you bringing this to our attention. Please reach out to us directly so we can look into this further and make it right.

June 23, 2025

Dealership Rating

Employee Rating

Great atmosphere and quick service and done correctly. Will definitely be back and will recommend. Will definitely be back and will recommend. More

by daleboshouse

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Allison Scott , Jeremy and makila

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Jun 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad you enjoyed the atmosphere and received quick, quality service! We appreciate your recommendation and look forward to seeing you again!

June 23, 2025

Dealership Rating

Employee Rating

Good customer service with great knowledge of the product. Prices are much more reasonable than other dealers. product. Prices are much more reasonable than other dealers. More

by rparker0829

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayla Levins, Latisha Goff

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Jun 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a great experience and found our team knowledgeable and our pricing fair. We work hard to provide both value and excellent service—thank you for your support!

June 23, 2025

Dealership Rating

Employee Rating

Kenda makes having my truck serviced easy. She keeps me updated on all my stuff. She keeps me updated on all my stuff. More

by accb28

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon

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Jun 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re thrilled to hear Kenda takes such great care of you and keeps everything running smoothly! Making service easy and keeping you informed is exactly what we aim for. Thanks for the great feedback!

June 23, 2025

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Employee Rating

Good service. Friendly customer service.. This visit, I had to wait longer than expected. I was not expecting to wait that long with an appointment. Thanks Friendly customer service.. This visit, I had to wait longer than expected. I was not expecting to wait that long with an appointment. Thanks More

by nelnbev

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We appreciate your feedback and are glad to hear you received friendly service. We're sorry for the unexpected wait during your visit—we understand how valuable your time is. Your input helps us improve, and we hope to make your next experience more efficient.

June 20, 2025

Dealership Rating

Employee Rating

Kenda has been a professional from day one. At this point Walt Massey has also been spot on. At this point Walt Massey has also been spot on. More

by gotmylimit

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latisha Goff

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Jun 21, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear Kenda has provided professional service from the start and that your experience with us has been right on point. We appreciate your support and look forward to continuing to exceed your expectations!

June 18, 2025

Dealership Rating

Employee Rating

Thank you for a quick oil change and tire rotation! I bring my van in to keep it maintained as I drive it 3,000 miles a month. I bring my van in to keep it maintained as I drive it 3,000 miles a month. More

by GVR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Allison Scott , Noah Hawley

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Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad we could get you in and out quickly! Keeping your van running smoothly is important, especially with that kind of mileage. We appreciate you trusting us with your maintenance!

June 14, 2025

Dealership Rating

Employee Rating

Customer service is beyond above par. They take pride in details which is scarce in today's economic world They take pride in details which is scarce in today's economic world More

by Thornton42

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for the thoughtful feedback! We’re proud to provide detailed, high-level service, and it means a lot to know it stood out. Your support is truly appreciated!

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