Ken Tan

Smooth, easy transaction. Sales rep Joseph helped us get a great price for our trade-in and found the best Honda for us. Great service! a great price for our trade-in and found the best Honda for us. Great service! More

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Needs to work on customer service and better communication between the staff. Getting the deal was more important to others than respecting the customer’s wishes. communication between the staff. Getting the deal was more important to others than respecting the customer’s wishes. More

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Great customer service, courteous, honest sales and service personnel. Mr Ken Tan- Thank you for making my deal today so easy, transparent and quick, while at the same time responding to my needs and o service personnel. Mr Ken Tan- Thank you for making my deal today so easy, transparent and quick, while at the same time responding to my needs and overall exceeding expectations! You and everyone on the team involved is appreciated! More

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Dishonest car dealer Kleil Honda is dishonest. I had a deal agreed to and then caught them trying tohide fees in my tax and licensing. They attempted to add 700 dollars Kleil Honda is dishonest. I had a deal agreed to and then caught them trying tohide fees in my tax and licensing. They attempted to add 700 dollars to the transaction. When I called them on it, they told me that they could no longer offer me the agreed upon price. They also said that I had to pay the negotiable doc fees. This is also a lie. Do not do business with this dealership. More

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Ken Tan is the best. Ken Tan is the absolute best. I came in thinking I was going to have to get an older car that matched some but not all of the criteria I was looking f Ken Tan is the absolute best. I came in thinking I was going to have to get an older car that matched some but not all of the criteria I was looking for. I was stressed and over it. He hooked me up with a 2016 Honda Fit (who knew those cars got cute??? I did not) that has every single item on my list. Not to mention he helped get me a price that matched my VERY tight budget. Sage Lee helped me figure out financing that would best fit my lifestyle. The entire experience was amazing and that's saying something given that I was completely over car shopping when I walked in those doors. I could not be happier and I am thankful I went shopping at Klein Honda! More

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Easy, no-games new car buying. I bought a 2016 Honda CRV (EX-L) from Klein Honda. I started the process by requesting an e-price, which Walker Landel provided. Walker was great - he I bought a 2016 Honda CRV (EX-L) from Klein Honda. I started the process by requesting an e-price, which Walker Landel provided. Walker was great - he answered my questions fast and clearly and gave me the impression Klein was a no games kind of place. And, when I arrived on the lot, that was my experience. I worked with Ken Tan to close the deal. There were no games, and Ken even tossed in a couple option upgrades to make the deal just a bit sweeter. The dealership experience was great. I did a lot of work to know that Klein Honda was offering me a great price. I researched pricing on TrueCar, Edmunds, and Kelly Blue Book. I went to three other dealerships and negotiated hard with them against the Klein offer. No one came within $1,000 of Klein's price; some said they'd match the price or be aggressive in matching it, but when pushed they backed off. One salesperson even said "you should go get the car from Klein, that's a great price." The dealers also tried to say that Klien would do some shifty things once I got there (change the car, change the price, have accessories on that weren't wanted, etc...). That wasn't my experience. I was able to get the CRV at a better than "exceptional" price according to TrueCar. Ken was awesome. He was nice to me, my family, and made the car buying experience a snap. For someone who's never bought a new car or even a used car from a dealer, I enjoyed the experience at Klein. More

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New car lease review, my new favorite car dealer This was the best new car deal process I have ever been through. Got a new Honda CRV lease deal for about $4000 dollars less then what Sims Honda off This was the best new car deal process I have ever been through. Got a new Honda CRV lease deal for about $4000 dollars less then what Sims Honda offered for the exact same car. I have bought and or leased over a dozen new cars in my lifetime and this was smooth, truly no hassle. They gave me a better deal then what I asked for. Got the same exact car for the same monthly payment that Sims Honda claimed they absolutely needed $4000 dollars down to "make the numbers work". Ken Tan the sales guy and Ryan (manager who made the deal) where great to work with. Will come back again, they want clientele, not to squeeze what they can out of each deal. More

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Family Orientated Best experience ever! The staff are knowledgable and cared about the customers. I worked with Ken Tan, and he made the transition so smooth and easy. Best experience ever! The staff are knowledgable and cared about the customers. I worked with Ken Tan, and he made the transition so smooth and easy. Not only was it a smooth transition he took the time to listen to my needs, feeling no pressure what so ever! I highly recommend anyone to see Ken, if he can't find you a car at their lot, he will make sure he finds it at another location. Loving my new car! Thanks Ken for being so helpful and caring! More

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Very Friendly Came in to test drive a new Honda civic. Ken was very friendly and let me drive around town showing me all the bell and whisles. No pressure on buying Came in to test drive a new Honda civic. Ken was very friendly and let me drive around town showing me all the bell and whisles. No pressure on buying. Go see ken ! More

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Very Impolite and Rude management I have bought a Honda Civic from these guys in 2014 and my car got totaled. I have referred 2 of my friends to buy a car from them. When I went to bu I have bought a Honda Civic from these guys in 2014 and my car got totaled. I have referred 2 of my friends to buy a car from them. When I went to buy a new car from them this month, they have a CR-V EX-L 2015 which is on sale and have few flaws in the interior design; I was OK to buy and quoted a price. Those folks were not ready to sell the CR-V for that price. They have followed-up with me for a whole week and I went there next week to buy a Honda Accord - EX. They still tried to sell the CR-V for the same price they quoted earlier. As I like the CR-V the most; I have bumped up my price for another grand but still they stuck at the same price. I've walked out and bought a car from an other dealer for a fair price. Once after I bought the car, those guys called me again saying that they are OK with the price. DANGGGGGGGGGGGGGGGGGGGGGGGGGGG IT!!!!!!!!!!! Whenever someone asks me where to buy a car, I've told them "GO TO KLEIN HONDA". But now, I HATE KLEIN HONDA and especially the manager who has dealt with the situation. This guy is very impolite and satiric. More

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