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Ken Stafford
Ken Stafford at Ken Ganley Ford Parma
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Ken Stafford

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.5
18 Reviews
4.5

18 Reviews

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18 Reviews of Ken Stafford

October 24, 2024

Dealership Rating
Employee Rating

Dan overman went out his way to help us. CJ overman was great as well. Keep doing everything right. Great people. More

by Overman_danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Dave Moga, Nick Feruito, Tracy Sapienza, Rich Vargo, Jeremy Watson

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Oct 24, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 20, 2024

Dealership Rating
Employee Rating

Went to dealer with a few preferences in a Ranger. They managed to find my new truck with my specific color and interior. Almost painless. Would recommend! More

by TBARCIKOWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito

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Oct 20, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

October 08, 2024

Dealership Rating
Employee Rating

Fantastic service! Got me in and got me out with the car of my dreams!!! More

by Maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito, Chris 'Bubba" Andrade, Jeremy Watson

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Oct 09, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 06, 2024

Dealership Rating
Employee Rating

The entire staff was beyond amazing, there is no other place I would purchase or service my vehicles!!!! More

by Mary Watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, John Ruper, Matt Palffy, Nick Feruito, Chris 'Bubba" Andrade, Rich Vargo , Jeremy Watson

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Oct 08, 2024

Ken Ganley Ford Parma responded

Mary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Oct 12, 2024

Ken Ganley Ford Parma responded

Hi Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Thanks again for the recommendation, and have an amazing day!

September 25, 2024

Dealership Rating
Employee Rating

up front and honest with pricing and time expectations . Most reasonable pricing in the area ! More

by ALICIAJEFFERY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, George Hadgigeorgiou, Rich Vargo, Alicia Jeffery , Tim Kubow

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Sep 26, 2024

Ken Ganley Ford Parma responded

Alicia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

Sep 29, 2024

Ken Ganley Ford Parma responded

Hello, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2024

Dealership Rating
Employee Rating

Great staff! Please retain all of the Bob Gillingham people. They are wonderful. We have worked with this dealership for years and have always received such great More

by JOHNP19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Vargo , Will Monske

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Sep 25, 2024

Ken Ganley Ford Parma responded

John, Thank you for choosing Ken Ganley Ford Parma. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Sep 29, 2024

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Dealership Rating
Employee Rating

They had the car we wanted. CJ our sales associate was knowledgeable. We drove our car home the same day More

by No
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito

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Aug 27, 2024

Ken Ganley Ford Parma responded

Thank you for your review and kind words for C.J.! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Aug 31, 2024

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2024

Dealership Rating
Employee Rating

People do not help you nor get back with you. If CJ did take over deal and follow through I would have went to a different dealership. More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pam Koglman, C.J. Overman, Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Tracy Sapienza, Rich Vargo

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Aug 07, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 07, 2024

Upset responded

I will wait for the response and have no issue talking directly so you can have issues fixed.

July 11, 2024

Dealership Rating
Employee Rating

Very professional and great services. Would recommend to anyone looking to purchase a Ford in NE ohio More

by richmartinez39
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Kenneth Miller

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Jul 11, 2024

Ken Ganley Ford Parma responded

Rich, Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 10, 2024

Dealership Rating
Employee Rating

Wow ! What an experience! From an amazing truck that I’m getting 53 miles per gallon on, to a fantastic no pressure informative visit to the business offi More

by rgilly2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, John Ruper, Nick Feruito, Kenneth Miller, Rich Vargo

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Jun 10, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer. Congratulations on your new truck!

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