Ken Riley | Page 23

A Great Car Buying Experience Ken Riley was very professional, friendly and patient as I made my decision to purchase the 2018 Ford Escape. Ken was adamant about getting me the bes Ken Riley was very professional, friendly and patient as I made my decision to purchase the 2018 Ford Escape. Ken was adamant about getting me the best price he could on my new vehicle. Everyone throughout the car buying process provided excellent customer service. When it is time for me to trade I will go to Planet Ford in Humble and see Ken Riley. Thank you, Ken, for making my car buying experience a positive one. More

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Everyone was unfriendly, helpful and professional Ken was very knowledgeable, friendly and professional. He helped us in every way and did an awesome job. I enjoyed the entire sales experience thanks Ken was very knowledgeable, friendly and professional. He helped us in every way and did an awesome job. I enjoyed the entire sales experience thanks to Ken More

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Great customer service The team was very patient and allowed us to test drive whatever we wanted. We couldn’t decide On which vehicle we wanted. We ended up with a 201 The team was very patient and allowed us to test drive whatever we wanted. We couldn’t decide On which vehicle we wanted. We ended up with a 2017 F2 50 platinum and we absolutely love it Thanks Planet Ford for a job well done! More

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Great job Ken was great was in and out and got the car I wanted. He was very professional and helped to make sure everything went smooth. Ken was great was in and out and got the car I wanted. He was very professional and helped to make sure everything went smooth. More

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Great service as usual I have worked with Ken for the last couple of vehicle purchases. No nonesense and a pleasure to deal with every time. Highly recommend visiting him. I have worked with Ken for the last couple of vehicle purchases. No nonesense and a pleasure to deal with every time. Highly recommend visiting him. We will be back for my son’s vehicle when he turns 16. He makes the car buying experience pain and hassle free. Thanks Ken, and see you soon! More

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2017 Ford Superduty Lariat This was a very pleasant vehicle purchase process. No high pressure sales that is usually experienced at other dealerships. We initially chose to visi This was a very pleasant vehicle purchase process. No high pressure sales that is usually experienced at other dealerships. We initially chose to visit Planet Ford because they had previously performed warranty work on my wife's Lincoln because they had a better service department than the Lincoln dealership. More

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Fast and easy It was the quickest process of buying a car I have ever experienced. We moved from one department to the next with ease and very little waiting time. It was the quickest process of buying a car I have ever experienced. We moved from one department to the next with ease and very little waiting time. More

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Painless, good advice and no bait/switch I went in anxious bc I’ve bought 7 cars in my life and every time (in previous experiences) you agree to a monthly price, then you’re shuffled info a I went in anxious bc I’ve bought 7 cars in my life and every time (in previous experiences) you agree to a monthly price, then you’re shuffled info a small finance room where the smoke and mirrors surface, then because of all the warranty, Tax/Title, Gap insurance add-ons, the monthly price goes up 35-40 dollars. Then you have to play BS ‘I’m gonna walk out on this deal games’ / finance rep goes to get ‘special approval’ from General Manager to ok (this usually happens 5-6 until ultimately you finally agree on the monthly payment originally agreed upon. Obviously, that 7-8hr experience is awful. Fortunately, my experience with Mr Ken was the polar opposite. In fact, he also gave me some financial advice and talked me out of a vehicle that I didn’t really need. He’s a great guy with a strong moral compass and I’ll be visiting him again and referring him business as often as I can. More

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Ken Riley planet Ford I? have purchased a number of vehicles from Ken at planet ford. Every time Ken has went out of his way to find the best vehicle and the best deal for I? have purchased a number of vehicles from Ken at planet ford. Every time Ken has went out of his way to find the best vehicle and the best deal for me. More

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A Wonderful Experience - Thank You Mr. Ken!! Mr. Ken is ABSOLUTELY WONDERFUL!! He made my car buying experience extremely pleasant and hassle free. Professional, polite, and positive...what more Mr. Ken is ABSOLUTELY WONDERFUL!! He made my car buying experience extremely pleasant and hassle free. Professional, polite, and positive...what more can I say! I didn't feel pressured during the process, and he really made me feel at ease. Having a customer service background, I can tell customer service and customer satisfaction are extremely important. As a matter of fact, everyone I worked with took the time to answer my questions and followed up as promised. I'm so glad I was led to Randall Reed. I got the Mustang I wanted, and I couldn't be happier! More

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