Ken Orlando

Had a great experience. Olivia an her team were great. Will definitely be going to Ciocca Ram moving forward! Thanks Guys!! Olivia an her team were great. Will definitely be going to Ciocca Ram moving forward! Thanks Guys!! More

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Bob Escott, Anthony Izzo and David Younan at Flemington Ciocca Jeep far exceeded my expectations. This was by far the easiest, no nonsense, no haggling deal I have ever had purchasing a vehicle. I will ref Ciocca Jeep far exceeded my expectations. This was by far the easiest, no nonsense, no haggling deal I have ever had purchasing a vehicle. I will refer my friends and family to Bob. I wish I could rate these guys and this dealership more than 5 stars. More

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Excellent service, and the team communicates in a timely and effective manner. A good job done by everyone. and effective manner. A good job done by everyone. More

by mcalive Verified Customer Verified Customer

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Wonderful experience! Bob and everyone at Ciocca Jeep were very helpful in getting me into a car I absolutely love and getting my monthly payments where I wanted them. Bob and everyone at Ciocca Jeep were very helpful in getting me into a car I absolutely love and getting my monthly payments where I wanted them. More

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The best experience I’ve had buying a new truck from a dealership in a long time dealership in a long time More

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Unprofessional, bad business, not a place I would recommend buying from. We were unable to negotiate a price on Saturday and walked away with no issues or concerns. Monday morning we get a call from recommend buying from. We were unable to negotiate a price on Saturday and walked away with no issues or concerns. Monday morning we get a call from Sam, the salesman we spoke with on Saturday. Sam told us his General Manager was not there on the weekend but was at work today and he approved a sale price and trade in price. He sent a screenshot of the prices to my wife. We both agreed on the price and purchase of the car. Sam asked for a $1,000 deposit. I informed Sam that we would put a deposit down on the car we just needed something in writing sent via email or text. He agreed and said he would go down to service department and get something in writing. 2.5 hours later Sam calls back and tells us they sold the car to another person. Sam apologized and acknowledged that this should not have occurred. I then spoke with Ken the manager. Ken was rude and did not offer to correct the issue. As a matter of fact, when I advised Ken that he was the manager that ok’d the deal this morning (I later verified he was the same manager that was there over the weekend) with us and that he should not have approved a second one on the same car, he said the car is not sold until it leaves the lot. Ken did not understand the words pending purchase. A price was agreed upon in writing and a deposit was to be placed once Sam sent the paperwork. Not a family run business. I would not recommend Ciocca to anyone. Unprofessional, unethical, immoral, and just the reason that used car salespersons get a bad reputation. Here it is well deserved. Congratulations to Sam, Ken, and the rest of the team at Ciocca at Flemington. I wish the best of luck to the person(s) who purchased the 2016 bmw x3 35i xdrive with 23,000 miles, black in color with mocha interior. ZERO STARS to the team at Ciocca!! More

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I had an absolutely amazing experience working with Ail, They are all very professional, extremely helpful and just pleasant all around. I worked mostly with Ali and Anthony and I couldn’t say enough kind t They are all very professional, extremely helpful and just pleasant all around. I worked mostly with Ali and Anthony and I couldn’t say enough kind things. Oh, and I love the Jeep! More

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Super amazing, mega helpful, just wonderful people work there! Had a most stress free car buying experience! there! Had a most stress free car buying experience! More

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This was my first purchase from them and for todays world of car buying they were top notch. They were very fair to work with. No high pressure and for probably the first time in 30 years of buying cars they of car buying they were top notch. They were very fair to work with. No high pressure and for probably the first time in 30 years of buying cars they got me from agreement to out the door in a reasonable time. From sales, manager and finance, all were solid folks to deal with. More

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Nice, low pressure staff. I drove an hour from home to their dealership and it was worth it. Bob Escott, Anthony Izzo, and Bryan Zanolini were a pleasure to work with. I drove an hour from home to their dealership and it was worth it. Bob Escott, Anthony Izzo, and Bryan Zanolini were a pleasure to work with. More

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