Ken Mercer
Ken Mercer at Heritage Honda Westminster

Ken Mercer | Page 15

Sales Associate - Call Me Direct - 410-840-5359

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

Contact Me
5.0
170 Reviews

A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.

Dealership Experience

5 yrs, 8 mos

Specialties & Trainings

100% Honda Trained - 100% Dealer Rater Trained

5.0

170 Reviews

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170 Reviews of Ken Mercer

October 13, 2021

Dealership Rating
Employee Rating

Had an amazing experience there. Kenneth was extremely helpful and professional. Highly recommend this dealership. More

by Mohammed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Heritage Honda Westminster responded

Hi Mohammed, we strive for a high level of customer satisfaction in all aspects of our dealership. Thanks again for the recommendation, and have an amazing day!

October 07, 2021

Dealership Rating
Employee Rating

I am very pleased with my car buying experience. The team worked hard to make sure I was satisfied! I highly recommend this dealership. More

by MsChanel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith , Christopher Felker

Oct 08, 2021

Heritage Honda Westminster responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

October 02, 2021

Dealership Rating
Employee Rating

Had a great experience at heritage honda. Ken and Jared were both super friendly and knowledgeable! More

by aldwinm96
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jared Wright

Oct 04, 2021

Heritage Honda Westminster responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Westminster! We hope you continue to choose us for all your automotive needs! Take care!

September 21, 2021

Dealership Rating
Employee Rating

Ken was great and very easy to work with, thank you for everything. I really appreciate you helping me. More

by Jkmcneil95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

Heritage Honda Westminster responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Westminster so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

August 26, 2021

Dealership Rating
Employee Rating

This was my third car that I've purchased with the Heritage Group including my first car 30+ years ago and now my son's first car. This was my first at Heritage Honda Westminster and I have to say it More

by skstaffordjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Wright

Aug 31, 2021

Heritage Honda Westminster responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Westminster! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2021

Dealership Rating
Employee Rating

Extremely friendly and welcoming staff. Ken was helpful yet not pushy. A vehicle I was interested in was at a sister location and they had it brought over the next day so I could take a look. More

by chansenola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2021

Heritage Honda Westminster responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2021

Dealership Rating
Employee Rating

Over the years, I have purchased four cars from Heritage Honda. I’d rather do business in my community in person. Each time I have been impressed with the personal service and follow up. Ken Mercer was my s More

by slater202
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith, Robert Lee

Aug 14, 2021

Heritage Honda Westminster responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

July 06, 2021

Dealership Rating
Employee Rating

Have bought several cars over the years here and always professional and great customer service. I bought my last car with the help of Ken Mercer and he was an absolute pleasure to work with and he made su More

by BLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Heritage Honda Westminster responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Take care!

July 03, 2021

Dealership Rating
Employee Rating

I drove all my way from DC to Heritage Honda Westminster and purchased my first New Honda CR-V EX here. The great experience I received totally worthd my 1 hour driving. Chris, Ken, Robert and Gregg were ex More

by Lin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith, Robert Lee , Christopher Felker

Jul 07, 2021

Heritage Honda Westminster responded

Hi Lin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2021

Dealership Rating
Employee Rating

Last month I bought my first car. Went around 6 o’clock. When I walked in the door I saw Ken and he walked straight up to me and was ready to answer all my questions and needs. He really cares about the pro More

by Alex V
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee

Jul 01, 2021

Heritage Honda Westminster responded

Hello Alex, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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