Ken Martin
Ken Martin at Toyota of Rockwall
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Ken Martin

Toyota Brand Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.9
87 Reviews

Employee Video

4.9

87 Reviews

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87 Reviews of Ken Martin

April 18, 2025

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Employee Rating

Arrived around 11:30 and didn’t leave until 2:30. Was supposed to be ready other than signing paperwork for cash purchase…but not full of gas kept getting switched to different people. More

by dollyturner1949
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, KEVIN PERKINS

Apr 18, 2025

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 10, 2025

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Wouldn’t go anywhere else. They worked hard to get us into the car we wanted. More

by gwsweet1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Marco

Apr 11, 2025

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 05, 2025

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Ben was great. Patient, and straight to the point. He got us in the car we wanted without any hassle. Way to go! More

by JonesFam
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JEFF LAND

Apr 05, 2025

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 03, 2025

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They went above and beyond to get us into the car we wanted. Everyone one was very courteous to us. More

by gwsweet1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Price , Marco

Apr 04, 2025

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 30, 2025

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Employee Rating

Not eager to help, do a poor job on a simple oil change and tire air up, had one low tire left with three low tires. Didn’t wash our car but as we could see all the cars before us were washed when asking a More

by Lreed5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lonnie Wade

Apr 02, 2025

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 29, 2025

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Rockwall Toyota is amazing their service is great. This is the second time dealing with Ken and the experience has been exceptional I would recommend him by day. Thank you so much for the great experi More

by Linda Matavire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JEFF LAND

Mar 29, 2025

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 26, 2025

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Employee Rating

Great experience. We are return customers and have always been treated right. Rockwall Toyota Rocks! More

by jljohnson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 27, 2025

Toyota of Rockwall responded

It's great to hear that Ken, Jeff, Quin, and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

March 24, 2025

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Rockwall is as able to meet my needs and getting me in my new Tacoma. More

by Kab.1284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JEFF LAND

Mar 26, 2025

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 03, 2025

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Employee Rating

Everyone is super nice and provides excellent service! They make sure you anre comfortable and provide bottled water annd coffee and food truck! Prices are not so bad either! I got a quote on the tires I More

by linda.white_elmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw , Simone

Mar 04, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, Linda, and for taking the time to leave us this wonderful feedback! Happy we could provide such a wonderful experience!

February 24, 2025

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We had a great expririance, we will absolultly comming back! Every one has been patiant and profetional More

by gm9897931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

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