Ken Lau | Page 4

I had to sit and wait 2 hours for the car I came to see. I was told the manager had it and was on his way back. I believe the car was being worked on. Instead of say it’s not in good running condition they I was told the manager had it and was on his way back. I believe the car was being worked on. Instead of say it’s not in good running condition they sold me a car that’s been back at they shop more then I have drive it. More

by J_plump99 Verified Customer Verified Customer

Report | Print

I have been a long-time customer at this location. I have also had numerous dealings within the past year. My questions and concerns were answered and addressed, as well as the staff helped me unders I have also had numerous dealings within the past year. My questions and concerns were answered and addressed, as well as the staff helped me understand different aspects of my vehicles. I worked a lot with Robert in the parts department with my 2007 Jeep. He is comprehensive in his responses and very helpful. Christian is also phenomenal at customer service and helpful. Billy is personable and sold me my new car. He worked hard and followed through on all commitments. I met another young man (9-22-23) who helped me understand many of the technical details of my new 2023 Jeep which is substantially different from my 2007 Jeep. (meaning all the car's operations are automated). Bottomline, these are nice, service-oriented people. More

by alicia3309 Verified Customer Verified Customer

Report | Print

I feel the dealership was dishonest with me and know that the deal was signed and the vehicle delivered they will not return my calls. Can you help here? the deal was signed and the vehicle delivered they will not return my calls. Can you help here? More

by patrick81 Verified Customer Verified Customer

Report | Print

Great service as soon as I walked in the door. My new Pacifica is everything I've ever wanted. xxxxxxto Pedro who helped every step of the way. My new Pacifica is everything I've ever wanted. xxxxxxto Pedro who helped every step of the way. More

by kentcarmichael Verified Customer Verified Customer

Report | Print

Great customer service and fast. I would come back for my next service. I think it’s strange this surgery makes you write at least 15 words. I normally wouldn’t finish but they were I would come back for my next service. I think it’s strange this surgery makes you write at least 15 words. I normally wouldn’t finish but they were really great here. More

by kmwoodsrn Verified Customer Verified Customer

Report | Print

Exceeded my expectations. My car is running better than it has in years. Thank you. My car is running better than it has in years. Thank you. More

by murphyrt33 Verified Customer Verified Customer

Report | Print