Ken King
Ken King at Byers Mazda
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Ken King

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.8
109 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

40 yrs, 6 mos

Languages Spoken

English English

4.8

109 Reviews

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109 Reviews of Ken King

August 29, 2024

Dealership Rating
Employee Rating

The dealership is OK not very customer friendly towards minorities and service is subpar poor More

by blkncav
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Wiswell

August 29, 2024

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Bought the cat there and have had all the service doner there and have been satisfied with that service. More

by DSTOUT6
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Recommend Dealer
Yes

August 29, 2024

Dealership Rating
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Amazing staff amazing place. Does a great job every time. Would trust them with all my service needs. More

by Jschwaeber
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

August 29, 2024

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The service department claimed that the leaking radiator on my 2 year old car was not caused by a defect and therefore not covered under the warranty. And they charged me over $100 to "investigate" when I h More

by JP
Recommend Dealer
No

August 17, 2024

Dealership Rating
Employee Rating

Excellent service because always explain what exactly the car has and try to get the best. Excellent people! More

by eli5659
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Recommend Dealer
Yes

August 13, 2024

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Staff are pleasant and timely. They have helped me to use the e-technology. I would recommend. More

by dottiej
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Recommend Dealer
Yes

August 13, 2024

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Very timely they were professional in all they did. They fit into my busy schedule More

by meverly
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

August 13, 2024

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Service was fairly fast. Price was too high. Friendly staff. The waiting area is comfortable. More

by Larry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Aug 15, 2024

Byers Mazda responded

Thank you for your kind review of your experience at Byers, I'm glad to hear that our service was prompt and our staff made you feel welcome. We understand that pricing is an important factor for our customers and we constantly strive to offer the best value for our services. We're also happy to hear that you found our waiting area comfortable and hope it added to your overall positive experience with us. Thank you for choosing Byers and we look forward to serving you again in the future.

August 13, 2024

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Employee Rating

Working with Byers is great because they are very thorough and do great work. They were awesome about following up on some warranty repair work - even calling us when the parts came in early! More

by denise37
Service Price Transparency
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Recommend Dealer
Yes
Aug 15, 2024

Byers Mazda responded

Thank you for your positive feedback, we are delighted to hear about your experience with Byers. Our team takes great pride in providing thorough and quality work to all of our customers. We're especially glad that our follow-up on warranty repairs was appreciated and we will continue to strive for excellence in our customer service. Thanks again!

August 06, 2024

Dealership Rating
Employee Rating

Ryan Snapp is undoubtedly the best dealer I have ever encountered. His exceptional attitude and unparalleled professionalism truly set him apart. More

by lize7730
Sales Price Transparency
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Recommend Dealer
Yes
Aug 06, 2024

Byers Mazda responded

Thank you for taking the time to write such a complimentary review. Our team at Byers is dedicated to providing exceptional service and we're delighted to hear that Ryan Snapp stood out during your experience. We pride ourselves on delivering unparalleled professionalism and it's fantastic to know that our efforts are appreciated by our customers. We'll be sure to share your kind words with Ryan and the rest of our team. Thank you for choosing Byers and we look forward to providing you with exceptional service in the future.

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