Ken King
Ken King at Byers Mazda
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Ken King

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.8
140 Reviews

Dealership Experience

13 yrs, 9 mos

Industry Experience

41 yrs, 1 mo

Languages Spoken

English English

4.8

140 Reviews

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140 Reviews of Ken King

April 19, 2025

Dealership Rating
Employee Rating

Ken and Byers Mazda always do a great job servicing our Mazdas and keeping me informed throughout the maintenance process. More

by marlene14
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

April 18, 2025

Dealership Rating
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The dealership was clean professionally ran dealt with service and sales. Both groups did a fantastic job. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Josh Wiswell , Russell was the sales person that assisted me and my wife and purchasing a new Mazda. He did a fantastic job and will earn my business on my next purchase.

April 12, 2025

Dealership Rating
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Phenomenal experience at Byers Mazda! Ken kept me informed regarding the status of my vehicle. The repairs I needed were completed sooner than expected, which was a pleasant surprise. I w More

by adav82
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell

Apr 14, 2025

Byers Mazda responded

We're delighted to hear that Ken and the Byers Mazda team provided you with a phenomenal experience! It's great news that your repairs were completed ahead of schedule. We look forward to assisting you with all your future service needs!

April 11, 2025

Dealership Rating
Employee Rating

I have purchased and leased with Byers Mazda for two decades. The cars are great! The people are great! The service is great! Here's to two more decades! More

by grispint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien, Jeff Schwaeber

Apr 11, 2025

Byers Mazda responded

Thank you for your loyalty and support over the years! We're delighted to hear that you've had such positive experiences with our team at Byers Mazda. Here's to many more decades of great cars, service, and relationships!

April 05, 2025

Dealership Rating
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Fast and professional service. Wait time was less than what I expected. Will definitely be back. More

by janb02
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Apr 07, 2025

Byers Mazda responded

Thank you for visiting Byers Mazda! We appreciate your positive feedback and look forward to seeing you again in the future!

April 05, 2025

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Employee Rating

My service visits there are always a good experience. Everyone is professional and courteous. The videos are very helpful. More

by SBERGEMANN0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Apr 07, 2025

Byers Mazda responded

We're delighted to hear that your service visits at Byers Mazda have been positive experiences! Our team takes pride in being professional and courteous, and we're glad you find the videos helpful. Thank you for sharing your feedback!

March 28, 2025

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Employee Rating

I still find the configuration of the new facility confusing- where to go , when. If the car had been washed—perfect. More

by sherivancleef
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Pezzutti, Jeff Schwaeber

Mar 28, 2025

Byers Mazda responded

Sheri, thank you for your feedback! We appreciate your input and will work on making the facility layout clearer at Byers Mazda. We'll also ensure that car washes are prioritized in future visits.

March 23, 2025

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Employee Rating

My service rep was very professional and friendly. Thanks for the great service and I’ll be back More

by dberg001
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Mar 25, 2025

Byers Mazda responded

We love hearing this—thank you for the five stars! - Byers Mazda

March 22, 2025

Dealership Rating
Employee Rating

The door handle was replaced as requested. However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the More

by cliffwood
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Schwaeber

March 22, 2025

Dealership Rating
Employee Rating

Friendly service and efficient. Treated me with respect. Will use again for future service needs. More

by BLIBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Mar 24, 2025

Byers Mazda responded

Thank you for visiting Byers Mazda! We appreciate your positive feedback and look forward to serving you again in the future!

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