Ken King

I still find the configuration of the new facility confusing- where to go , when. If the car had been washed—perfect. confusing- where to go , when. If the car had been washed—perfect. More

by sherivancleef Verified Customer Verified Customer

Report | Print

My service rep was very professional and friendly. Thanks for the great service and I’ll be back Thanks for the great service and I’ll be back More

by dberg001 Verified Customer Verified Customer

Report | Print

The door handle was replaced as requested. However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the day to complete. Dropped car off at 7am, and picked car up at 3:30pm after receiving a text stating that the work was completed. The car was not cleaned with no explanation as to why not. I was told they’ll look into it and call me. Have not received a call. I live almost an hour away from the dealership so it’s not exactly convenient for me to leave my car all day especially for nothing. I have never considered having a car detail cleaned before but I thought I would splurge as I’m going on a special trip to see my son. I know this is over the top for me to add, but I’m extremely disappointed. I have terminal cancer and my time is limited and I just wanted to treat myself to something nice. I do realize in the scheme of things not having my car cleaned doesn’t compare to other real works problems. But the lack of service I received without any solutions offered is disappointing. More

by cliffwood Verified Customer Verified Customer

Report | Print

Friendly service and efficient. Treated me with respect. Will use again for future service needs. Treated me with respect. Will use again for future service needs. More

by BLIBINSON Verified Customer Verified Customer

Report | Print

Everyone has been terrific this is my first purchase of Mazda . Stevie in service has been great 👍 Mazda . Stevie in service has been great 👍 More

by schlegel926 Verified Customer Verified Customer

Report | Print

I loved the video at the end of the visit that was texted to me, I felt the value to me, I felt the value More

by mmcola66 Verified Customer Verified Customer

Report | Print

The inspection of my vehicle was very thorough, and I appreciate the video explaining all the problems. The repairs were completed early and my CX-5 drives as if were brand new. Thanks Ken and the crew w appreciate the video explaining all the problems. The repairs were completed early and my CX-5 drives as if were brand new. Thanks Ken and the crew who repaired my Mazda. You all did an excellent job!!!! More

by Bob Verified Customer Verified Customer

Report | Print

Ken King makes me feel his customers are his primary focus! He and his staff were very helpful! focus! He and his staff were very helpful! More

by KWEINRICH Verified Customer Verified Customer

Report | Print

Everyone is friendly, professional, thorough and respectful of my time. I particularly like the video narrative of my car going through inspection and being in contact via text with the technician. respectful of my time. I particularly like the video narrative of my car going through inspection and being in contact via text with the technician. More

by dswanner1 Verified Customer Verified Customer

Report | Print

Very professional , job well done,all together I was very happy with the work.thank you happy with the work.thank you More

by NZADEH2 Verified Customer Verified Customer

Report | Print