Ken Kasuk | Page 6

Things always go very smoothly when I bring my car in for service The waiting area is neat and clean even have beverages and snack bars usually never have to wait more than an hour or so service The waiting area is neat and clean even have beverages and snack bars usually never have to wait more than an hour or so More

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I received quick attention to my (tire) need. When it was discovered to be with the valve, not the tire, the attendant worked with me to find a lower price option...always appreciated!!! I was pleased t was discovered to be with the valve, not the tire, the attendant worked with me to find a lower price option...always appreciated!!! I was pleased to see everyone in the waiting room wearing masks even though everyone was socially distant...way to go healthy Illinoisans ! More

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Excellent sales and service team !!! Recommend highly. Everyone is very nice and helpful every time I go there, never had a bad experience in 20 years of buying/leasing or servicing !!! Everyone is very nice and helpful every time I go there, never had a bad experience in 20 years of buying/leasing or servicing !!! More

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Always very fast in and out service, very accommodating at any time. We have been with Acura for almost 10 years and its been a pleasure. at any time. We have been with Acura for almost 10 years and its been a pleasure. More

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I have been using Muller's for my last 2 MDXs for a couple years now. Very happy with this service!! Ken, Kim, Chris have all done an outstanding job taking care of my needs. If you have an Acura you n couple years now. Very happy with this service!! Ken, Kim, Chris have all done an outstanding job taking care of my needs. If you have an Acura you need to be here! More

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The second time was good but when I went the 1st time to do a regular oil change they changed my battery due to not passing the test. Was under warranty so it was replaced free. Great. The issue whoever rep do a regular oil change they changed my battery due to not passing the test. Was under warranty so it was replaced free. Great. The issue whoever replaced the battery did a bad JOB and when I drove the car for a few days it started having electrical issues where one day the car was totally dead with no power and I was at a store. Gladly after a few minutes the power came back and was able to drive home. Other weird issues like my Navigation system going on/off and some other panel indicator coming on/off and again the car dying. Took to the car dealer and they found that one of the cables was loose and corroded. I did do electrical diagnostic to make sure nothing else was wrong. All came up ok. Cleaned the corroded cable and the car has been back to normal no issues. A simple battery replacement could caused a major issue for me and safety if the car would have died when driving. My point, battery is an essential piece to the whole electrical system of these cars now a days. More

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Any Muller service experience is a pleasure. For energy, integrity and results, you can't do better than Muller. I've been coming for some 25 years. integrity and results, you can't do better than Muller. I've been coming for some 25 years. More

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I purchased my 2013RDX Certified vehicle at Muller's. From the moment I dealt with my saleslady until today, I've been very happy with everyone at Muller's. My saleslady helped me set up the phone in From the moment I dealt with my saleslady until today, I've been very happy with everyone at Muller's. My saleslady helped me set up the phone in the car. The service department explains everything they are doing and makes suggestions on what should be done and when. Everyone is very friendly. I'm sorry, I don't remember the names of the people that helped me. More

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Mark Dettlo and Kim Burnett have provided excellent service and customer appreciation for my MDX and RL for over 11 years. Their recommendations and concerns for my cars and understanding my personal service and customer appreciation for my MDX and RL for over 11 years. Their recommendations and concerns for my cars and understanding my personal financial situation is very important. I highly recommend their advice and trust their judgment to provide the best service for my cars. Everyone in the Service Center is friendly and helpful. More

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The service department was friendly, professional and efficient. Customer service is off the charts. The facility is state of the art. It is always a great experience. efficient. Customer service is off the charts. The facility is state of the art. It is always a great experience. More

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