Ken Hanscom

The service center here is amazing! The staff really helped me out when I was in a bind. They checked out my car with no advanced notice and free of charge. Ken was extremely helpful an The staff really helped me out when I was in a bind. They checked out my car with no advanced notice and free of charge. Ken was extremely helpful and provided top notch customer service. More

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The service is great, the staff is super nice and friendly. Always willing to answer any questions I have. friendly. Always willing to answer any questions I have. More

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I have been a customer since 2003. Luis Prada is an outstanding team member. I trust this dealership. Luis Prada is an outstanding team member. I trust this dealership. More

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Vitaly, Ken and the team are awesome. Our family has been bringing our cars for service with them for ages now. Vitaly works hard to provide great service and ensure our cars are running Our family has been bringing our cars for service with them for ages now. Vitaly works hard to provide great service and ensure our cars are running well. They are the reason we keep going back and why we recommend our friends to as well. More

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I took a long time to decide; and worked with 2 different sales people. Diego was amazing; he is not there anymore. Worked with Mo who is great. Special shout out to Michael Roy who is the General Sales Mana sales people. Diego was amazing; he is not there anymore. Worked with Mo who is great. Special shout out to Michael Roy who is the General Sales Manager — he is friendly and capable. And Ed Sarecky worked to give me a reasonable price for my Crosstrek. The Business Manager was not great; and when I brought that to the attention of Michael and Ed they were responsive and took care of it. They are a friendly space; and it was easy to work with them More

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Herb Gordon Subaru service dept is just the best service dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommod dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommodating and makes sure his customers are satisfied. I could never leave this service dept. they are like having a mechanic in the family. More

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Herb Gordon Subaru is the best in terms of customer service and overall friendliness. I love my Subaru even more because these guys take such good care of my car. service and overall friendliness. I love my Subaru even more because these guys take such good care of my car. More

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I have been coming to this dealership since 2005 when I purchased an outback XT. The service department has always treated me very well, and is the reason why I continue to purchase cars from this dealersh purchased an outback XT. The service department has always treated me very well, and is the reason why I continue to purchase cars from this dealership. Vitaliy and Ken are excellent service managers. More

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Quick and easy service. Quality overview of work and always a lovely group of people ready to provide good service. Quality overview of work and always a lovely group of people ready to provide good service. More

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Work is top notch and service staff are friendly, knowledgeable and caring. I have trusted them with my Subarus for over twenty years. knowledgeable and caring. I have trusted them with my Subarus for over twenty years. More

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