Ken Graf | Page 24
Service Advisor
Luther Kia of Inver Grove
1470 50th Street East
Inver Grove Heights, MN 55077
435 Reviews
Write a Review435 Reviews of Ken Graf
July 19, 2025
Luther completed the work on my SUV exactly as promised and within the timeframe they had estimated. Service assistant kept informed on progress and was pleasant to work with. and within the timeframe they had estimated. Service assistant kept informed on progress and was pleasant to work with. More
July 19, 2025
Very good service. Tires are low. Filters are dirty. I can take care of it. Tires are low. Filters are dirty. I can take care of it. More
Other Employees Tagged: Eric Nieves, Brian Nerka, Jamie Groth, Igor Tenenbaum, Scott Holerud, Craig Brink, Joe Ray, Mitch Weiland, Jovonie Wilson
July 19, 2025
The repair shop told me I needed to replace a tie rod, wheel bearing and rocker arm that had been replaced 4 weeks prior to this visit!! I told the person that it was already replaced 4 weeks before!!!!! wheel bearing and rocker arm that had been replaced 4 weeks prior to this visit!! I told the person that it was already replaced 4 weeks before!!!!!!’ More
July 17, 2025
There are plenty of employees but the people who are supposed to help when you walk into the service aisle (runners?) are too busy on personal phones to assist. One employee who bothered to look up just supposed to help when you walk into the service aisle (runners?) are too busy on personal phones to assist. One employee who bothered to look up just pointed when I asked a question. I was taught that a guest should be led to their destination not ignored and then treated as an inconvenience. Service advisors did a great job, assisting personnel are more interested in personal phones than helping guests. More

