Ken Delk
Ken Delk at BMW of Westlake

Ken Delk | Page 9

Senior Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

Contact Me
5.0
425 Reviews

Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!

Dealership Experience

21 yrs, 8 mos

Industry Experience

21 yrs, 8 mos

Specialties & Trainings

Corporate Sales Coordinator

5.0

425 Reviews

Write a Review

425 Reviews of Ken Delk

September 26, 2022

Dealership Rating
Employee Rating

Great experience through the buying process. It was a pleasure working with Ken in Sales. More

by joseph.ciresi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Ian Filo

Sep 26, 2022

BMW of Westlake responded

Thanks for the great review about Ken!

September 14, 2022

Dealership Rating
Employee Rating

Great service and help purchasing my new BMW. My salesman, Ken Delk was very friendly and made sure the transaction was smooth and was also very considerate of my time. More

by Gjere
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Delczeg

Sep 15, 2022

BMW of Westlake responded

Thanks for the positive feedback about Ken!

July 27, 2022

Dealership Rating
Employee Rating

Ken was super nice and helpful. He made sure I got the car that I wanted. I highly recommend! Dirk explained how my car works really well. He has lots of patience! More

by Laura216
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen

Jul 27, 2022

BMW of Westlake responded

Thanks for the great review about Ken, Dirk and BMW of Westlake!

July 15, 2022

Dealership Rating
Employee Rating

Just wanted to give a huge thank you to Ken Delk with helping us buy our new car. He is knowledgeable, professional, over all a great guy. This is our 5th car from BMW of Westlake and with Ken Delk and b More

by Jwesser
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim Strunk

Jul 15, 2022

BMW of Westlake responded

We appreciate the amazing review about Ken and your loyalty!

July 09, 2022

Dealership Rating
Employee Rating

I am not much for doing reviews but Ken was just plainly a good guy. I bought two cars from him and it was easy , calm , and no pressure. Thank you Ken as your are a good person More

by ddelorge7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2022

BMW of Westlake responded

Thanks for the awesome feedback about Ken!

June 27, 2022

Dealership Rating
Employee Rating

Always receive great customer service here. Ken has been a great help over the years and is always available to help with any questions or concerns. More

by Suzanne717
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Jun 27, 2022

BMW of Westlake responded

We appreciate your loyalty and this great review about Ken!

June 16, 2022

Dealership Rating
Employee Rating

I feel Iike I was taken advantage of with the cost of products and labor. Seems like the coupons are sent after you have paid for the service. More

by MINIBUS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 16, 2022

BMW of Westlake responded

Hello, thanks for letting us know about your experience. It sounds like there was some miscommunication on our side. Please contact Carl at 440-887-0000 to discuss this further. Thank you.

June 15, 2022

Dealership Rating
Employee Rating

From the moment you walk in the door every one is friendly, helpful and knowledgeable. Ken and John were very helpful to assist us in our leasing decision. More

by Doyle-Hamby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

BMW of Westlake responded

Thanks for the fantastic review about Ken and John!

June 15, 2022

Dealership Rating
Employee Rating

I had a great experience today purchasing my car from BMW of Westlake. Ken from sales was very helpful and patient throughout the whole process and everything went smoothly and fast. Thanks again for a GREAT More

by cristicociss
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Jun 15, 2022

BMW of Westlake responded

Thanks for the awesome review about Ken and BMW of Westlake!

June 04, 2022

Dealership Rating
Employee Rating

Fast, friendly, helpful and to the point. Ken made sure we had everything and didn't have any fluff that the other dealerships give. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2022

BMW of Westlake responded

Thanks for the great review about Ken!

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