Ken Delk | Page 41

It was a great experience visiting this dealer, all the employees were very professional and experts on Bmw topics. Overall , customer service excellent, sometimes a bit slow though. I will definitely go b employees were very professional and experts on Bmw topics. Overall , customer service excellent, sometimes a bit slow though. I will definitely go back and recommend this dealership to my friends. I had no previous credit history an thanks to them I'm driving a Beamer. More

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My experience at Ganley BMW was excellent. Sales people teamed up to make sure all my questions were answered and service was provided in the most timely manner. Follow up was great. And after purchase teamed up to make sure all my questions were answered and service was provided in the most timely manner. Follow up was great. And after purchase was made, they took time to go over everything I wanted to know about the car. They were very patient and didn't rush with explanations. The overall experience was so good, my husband who recently purchased a car from another dealership, was so impressed with not only the product, but the service, will be coming back to Ganley for his next car. More

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Ken delk was very thorough and easy to work with. he was able to spend a lot of time explaining each component and demonstrating where necessary. thanks! able to spend a lot of time explaining each component and demonstrating where necessary. thanks! More

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Very pleased with overall service and handling of the transaction. THe sales personnel were very helpful and the finance manager was professional and organized. It was an enjoyable experience. transaction. THe sales personnel were very helpful and the finance manager was professional and organized. It was an enjoyable experience. More

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This is the second sale at Ganley BMW with Ken Delk. He was very helpfull throughout the sale as we were out of town on vacation. We finialized the transaction by phone, and when we returned we picked up was very helpfull throughout the sale as we were out of town on vacation. We finialized the transaction by phone, and when we returned we picked up our new car after only beeing in the office for a short time. Everybody we delt with at the agency were very polite and helpfull. It was a nice experience. More

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BMW was at the bottom of our list and my wife did not particularly like the car we saw at the 2012 Cleveland Auto Show. I've had my eyes set on an Audi A4 for over a year but was really put off by the a particularly like the car we saw at the 2012 Cleveland Auto Show. I've had my eyes set on an Audi A4 for over a year but was really put off by the arrogant sales staff down the road from this dealership. We stopped at Ganley BMW over the weekend only because it was the closest to where we were coming from with the intention of just testing out the car. The deal was irresistable and Ken and Mike were just a pleasure to deal with. They were very friendly and really took the time to explain the features of the car we were looking at and answered every single question we had. In the end, we never made it to another dealer. Picked up my new car today and I drove away feeling that I did well! I would highly recommend Ken and Mike if anyone asks me. More

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Ken did a excellent job of advising me on the car I wanted and getting it for me. A true professional, he exceeded all of my expectations. wanted and getting it for me. A true professional, he exceeded all of my expectations. More

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This is my second Purchase from Ken Delk at Ganley BMW and he did not dissappoint. Ken Delk was able to get my wife into the right car with the right equipment. He was easy to work with and made the negot and he did not dissappoint. Ken Delk was able to get my wife into the right car with the right equipment. He was easy to work with and made the negotiation process very easy. He took extra time to familiarize us with all the features of our new BMW. In addition my experience with the Ganley BMW service department over the years has been excellent. Mike Lepre in particular always handles my service calls with consistently high customer service. More

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This is the third BMW that I have gotten from this dealership, and everytime I go there I receive nothing but great service. Ken in new car sales has always been helpful, and Mike in service always h dealership, and everytime I go there I receive nothing but great service. Ken in new car sales has always been helpful, and Mike in service always helps me out. More

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The staff at Ganley BMW was very professional, knowledgeable about the product, and courteous. I appreciated the straightforward manner with which I was dealt. Nice job. knowledgeable about the product, and courteous. I appreciated the straightforward manner with which I was dealt. Nice job. More

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