Ken "Buzz" Buzby
Ken "Buzz" Buzby at Phillips Buick GMC
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Ken "Buzz" Buzby

Sales and Leasing Professional

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

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4.9
238 Reviews

Buzz got his nickname from his haircut and has been in the auto industry since Moby Dick was a minnow, which is to say, going on 37 years. About 10 years of that has been right here at Phillips Buick GMC. Buzz has been around so long he knows what tube socks are and who shot J.R. Just saying. Buzz likes the Eagles and the Bucs, so he hedges his bets. But most importantly, Buzz is known for excellent customer service. With Buzz, the sale does not end with the delivery of your vehicle. With Buzz in your corner, it is like having an extended warranty.

Dealership Experience

10 yrs, 3 mos

Industry Experience

39 yrs, 5 mos

Languages Spoken

English English

4.9

238 Reviews

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238 Reviews of Ken "Buzz" Buzby

December 12, 2024

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Employee Rating

Buzz is the best salesman. Very nice to work with. Always been great to us. Happy Holidays !! More

by Bobanddoriswells
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Recommend Dealer
Yes
Dec 13, 2024

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've had a great experience with our salesman and appreciate your kind words. At Phillips Buick GMC, we strive to provide excellent service, and it's always rewarding to know we're meeting that goal. Happy Holidays to you as well, and we look forward to assisting you again soon! Sincerely, the Team at Phillips Buick GMC

December 03, 2024

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Good location; nice, comfortable facilities. Good service and honestly did what they said they would do. More

by Dfhewins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 04, 2024

Phillips Buick GMC responded

Thank you for your feedback! We're glad to hear that you found our location and facilities comfortable, and that you had a positive experience with the service at Phillips Buick GMC. We appreciate your trust and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 03, 2024

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I had Bought my first car from Phillips Buick ! Everyone was very nice and helpful ! Highly recommend! More

by jasminemcclain6
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 04, 2024

Phillips Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience purchasing your first car from Phillips Buick GMC. Our team is dedicated to providing excellent service, and we're glad you felt well taken care of. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 03, 2024

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Great experience, minimal xxxxxxx around/waiting. Buzz was great, knew his stuff. Recommend Buzz and Phillips if you are in the market. More

by Masavage74
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Recommend Dealer
Yes
Dec 04, 2024

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Phillips Buick GMC and that Buzz was able to assist you effectively. Your recommendation means a lot to us! We look forward to seeing you again in the future! Sincerely, the Team at Phillips Buick GMC

December 03, 2024

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Will do whatever they have to, to push junk cars off the lot, then do nothing about it to fix any problems. Purchased an extended warranty for them to say they can’t even find it in their systems. Poor peop More

by josephw6
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Dec 05, 2024

Phillips Buick GMC responded

Thank you for sharing your experience with us, Jose. We understand your concerns regarding the vehicle and the extended warranty issue. Your feedback is important, and we strive for customer satisfaction at Phillips Buick GMC. We encourage you to contact us directly so we can address these issues and work towards a resolution. We appreciate your input and hope to improve your experience with us. Sincerely, the Team at Phillips Buick GMC

November 11, 2024

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Buzz and Phillips are the best, no pressure and straight shooters. Explained everything and finance was a breeze More

by Acmemktg
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Nov 13, 2024

Phillips Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with Buzz and the team at Phillips Buick GMC. We strive to provide a no-pressure environment and are glad that everything went smoothly for you, especially with the financing process. We look forward to seeing you again for your next visit! Sincerely, the Team at Phillips Buick GMC

November 01, 2024

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Our salesperson, Buzz, is honest, knowledgeable and trustworthy. We named our new Envista Buzzy as he has been our favored salesman for all the years we have been in Florida. Today we had a wonderful More

by Carolsmullen
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Gamble

Nov 04, 2024

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great car buying experience at Phillips Buick GMC with Buzz. It's heartwarming to know that you chose to name your new Envista Buzzy in his honor. We appreciate your loyalty over the years, and we look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

October 20, 2024

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Amazing customer service. He was able to work a car deal in record time for me. More

by Lindburghneal81
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred "Coach" Allen , Brandon

Oct 22, 2024

Phillips Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had an amazing experience at Phillips Buick GMC and that our team was able to assist you in securing a great car deal quickly. Your satisfaction is our top priority, and we look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

October 17, 2024

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They are wonderful. My sales rep Buzz goes above and beyond, he is the absolute best More

by Deborahstapl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: The gentleman in finance was superb

Oct 19, 2024

Phillips Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that Buzz made your experience so exceptional at Phillips Buick GMC. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

October 15, 2024

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Phillips has always been great servicing my Buick. Now that it was time to replace the Buick for a new car, Phillips and Buzz, our sales agent, did not disappoint. I cannot imagine the transaction bei More

by MJR0773
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Phillips Buick GMC responded

Thank you, for your kind words! We're thrilled to hear that you had a wonderful experience at Phillips Buick GMC while working with Buzz. It's great to know that your car purchase was seamless and enjoyable. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

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