Kelsea Crownover

Communication was terrible. 100% not satisfied with the service. I had to call them after they had my truck from 10 am to 5pm for a diagnostic to see if they were keeping my tr 100% not satisfied with the service. I had to call them after they had my truck from 10 am to 5pm for a diagnostic to see if they were keeping my truck overnight since nobody bothered to reach out with an update at minimum. They did in fact have it over night and had I not called 15 times to finally get ahold of of someone via them sending a email even tho they are in the same building as the service department. I would have never even been told they were keeping my truck More

by MICHAELELY1994 Verified Customer Verified Customer

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My service was done in timely manor and Kelsea is always to nice and professtional. to nice and professtional. More

by kristinhoff Verified Customer Verified Customer

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I've had to take my car in multiple times and every time I've received great service. I've received great service. More

by RIGGSDJ4 Verified Customer Verified Customer

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Been coming here for years. .... Very good as usual.... Kelsea is very attentive and stellar! .... Very good as usual.... Kelsea is very attentive and stellar! More

by MWHUGHES3 Verified Customer Verified Customer

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McLoughlin Chevrolet has the expertise to fix any problem. The really can make things right! problem. The really can make things right! More

by MEGHAN.STANSELL Verified Customer Verified Customer

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This dealership has been the easiest, and the best staff of any dealership we have ever used for service. of any dealership we have ever used for service. More

by REMODELFOREVER Verified Customer Verified Customer

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I came in with a check engine light that I had diagnoist at Zuto Zone with a print out of the code report. The dealership insisted are rerunning the code, charged me $240 to verify the same issue (oil pres at Zuto Zone with a print out of the code report. The dealership insisted are rerunning the code, charged me $240 to verify the same issue (oil pressure sensor needs replacement). After charging me over $2,000 chasing this issue and releasing my vehicle, the check engine light comes back on after 10 miles of driving. Back in the shop, they know think it is a dirty oild filter. Why shouldn't I feel that I have been ripped-off. As a new customer, there is know way I would come back to this dealership. Numerous times during the last 24 hours I have called the service department to check in and no one picks up of returns my calls until hours later (@ 6:00 pm to let me know they are still trying to figure it out and will call me in the (next day) morning. I will copy this text and think about sending it to my attorney. More

by markwpeglobal Verified Customer Verified Customer

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Superb service! !! And delicious hot chocolate!!! Friendly caring employees and I appreciate they're years of continued consistent service !! And delicious hot chocolate!!! Friendly caring employees and I appreciate they're years of continued consistent service More

by TRRAYLEY Verified Customer Verified Customer

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Kelsey and Travis were exceptionally helpful with my truck issues. Kelsey was able to find extra savings with my extended warranty.I didn't even know I had truck issues. Kelsey was able to find extra savings with my extended warranty.I didn't even know I had More

by updhill23 Verified Customer Verified Customer

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Very happy with my service! ! Wonder staff and exceptional customer care!! Will definitely be making McLaughlin Chevrolet my dealership for all my vehicle needs!! ! Wonder staff and exceptional customer care!! Will definitely be making McLaughlin Chevrolet my dealership for all my vehicle needs!! More

by PURPLEPDX Verified Customer Verified Customer

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