Kelly Santiago
Lincoln Sr Client Advisor
Bozard Ford Lincoln
540 Outlet Mall Blvd
St. Augustine, FL 32084
28 Reviews
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28 Reviews of Kelly Santiago
December 22, 2024
Kelly was wonderful to work with and made the process of leasing my car so easy. Iziah delivered my car on time and did a great job of setting up the car for me and teaching me how to use all the many featu leasing my car so easy. Iziah delivered my car on time and did a great job of setting up the car for me and teaching me how to use all the many features. He even stopped right before he brought it to me to clean off the dust from the drive over so that it looked perfect! I love my Corsair and am so grateful that I will be driving such an awesome car! Thanks again Kelly. You were great!!! More
Other Employees Tagged: Iziah Reyes
December 05, 2024
We really liked the team approach to sales, in all our years of purchasing vehicles we have never seen that. Kelly & Iziah were terrific! The closing was seamless, the new car orientation was so helpful. years of purchasing vehicles we have never seen that. Kelly & Iziah were terrific! The closing was seamless, the new car orientation was so helpful. When we are ready to trade again Bozard will be our first choice. We will recommend this dealership and the Kelly/Iziah team to our friends. By the way, we usually don't have our servicing done at the dealership but now we will. If your service department is even close to as good as the sales department we will be quite happy. Thank you for your hard work. More
November 29, 2024
Bozard is the best Lincoln dealership I have had the pleasure of working with. Kelly is incredible, highly experienced, and a great to work with. The process of trading in my old navigator for a new nav pleasure of working with. Kelly is incredible, highly experienced, and a great to work with. The process of trading in my old navigator for a new navigator was seamless. I highly recommend this dealership and their staff. More
Other Employees Tagged: Bob Caruso, Josh Currie
November 28, 2024
Kelly was great she listened to what i wanted and made the purchasing of a car from out of state easier than from my local dealer the purchasing of a car from out of state easier than from my local dealer More
Other Employees Tagged: Iziah Reyes
November 08, 2024
Car buying made easy. I loved having no paperwork. Nice dealership. Everyone was attentive and available I loved having no paperwork. Nice dealership. Everyone was attentive and available More
Other Employees Tagged: Michael Canaday
November 06, 2024
From start to finish the entire team and process was seamless and the experience was top notch! I have never had a car experience like what I received at Bozard Lincoln seamless and the experience was top notch! I have never had a car experience like what I received at Bozard Lincoln More
Other Employees Tagged: Mason Combs , Renee
November 03, 2024
Kelly was very nice, my initial phone call was with her, then I called back a day or so later to follow up on our conversation and "Jack Michie" answered. That's were the magic began, he was a true profess then I called back a day or so later to follow up on our conversation and "Jack Michie" answered. That's were the magic began, he was a true professional, I had just loss my home and two cars in Hurricane Helene; even though we faced obstacles e.g. an outstanding Recall that slowed the process by a week, Jack kept me informed of progress and setbacks. And in the end had the vehicle delivered to my home (which was a complete mess) right on time. THANKS JACK!!! You are truly the MAN Zeffery Mims, satisfied customer from the West Coast of Florida More
Other Employees Tagged: Jack Michie
September 18, 2024
I recently bought a 2024 Lincoln Nautalis From bozard Lincoln in st Augustine The whole experience was exceptional My associate Kelly Santiago was the best! I purchased the car long distance and mad Lincoln in st Augustine The whole experience was exceptional My associate Kelly Santiago was the best! I purchased the car long distance and made the deal very easy You go to this dealer ask for Kelly.Also big shoutout to Tiffany who brought our Lincoln to us across 2 states. With nothing but a smile and spent hours explaining the options on the new car More
June 19, 2024
My team of 3, Nate, Kelly and Tiffany were all great. I had a great experience with all of them. Purchased a vehicle with Tanya Tomanek there some years ago and was sad to see she was not there, since I had a great experience with all of them. Purchased a vehicle with Tanya Tomanek there some years ago and was sad to see she was not there, since that was my best experience ever in purchasing/leasing a vehicle, but this was a good experience also, so far. There is an issue with google maps software that I was not made aware of, but after doing some research and contacting them, I have a service appointment to fix it next week. More
Other Employees Tagged: Nathan Abel, Tiffaney Lambert