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Kelly Sandefur
Kelly Sandefur at Walter's Mercedes-Benz of Riverside

Kelly Sandefur

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
50 Reviews
5.0

50 Reviews

Write a Review

50 Reviews of Kelly Sandefur

February 18, 2025

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Employee Rating

Kelly Sandefur did an excellent job of writing up my concerns, following up in a timely manner and completing the necessary tasks for my S63 service needs. More

by angiomel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: the lady who helped me get a loaner car also was very professional

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Feb 19, 2025

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Kelly this flawless review! We are pleased to know that she did an excellent job writing up your concerns, followed up in a timely manner and completed the necessary tasks for your Mercedes-Benz S63 service needs. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 13, 2025

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Employee Rating

I really appreciate Kelly Sandefur. Kelly was knowledgeable, helpful, and kind Thank you so much for helping me with all the decisions. More

by hopeandme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly this stellar review! We are delighted to know that she was knowledgeable, helpful, kind and helped you with all the decisions. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 06, 2025

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Employee Rating

Servicing our 2017 C300 which is still like new. We've been bringing our cars here for over 30 years and it's always been a great experience. More

by EraSprinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Walter's Mercedes-Benz of Riverside responded

Providing immaculate service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they made your experience and that you have trusted us for over 30 years. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 06, 2025

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Employee Rating

My service advisor at Walter's Mercedes-Benz Ms. Kelly Sandefur is very knowledgeable and efficient. The faulty components were addressed shortly after the vehicle was towed in to the dealership an More

by S.K.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Walter's Mercedes-Benz of Riverside responded

SK, We appreciate you for leaving Kelly this remarkable review and recommendation! We are delighted to know that she was very knowledgeable, efficient, excellent and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 30, 2025

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Employee Rating

Kelly is amazing , she always takes care of me and knows what she doing! Only person I work with here at Walter’s More

by LaTrecia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed, Morris Gaines, Travis Rhodes

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Jan 30, 2025

Walter's Mercedes-Benz of Riverside responded

LaTrecia, Thank you for leaving Kelly this incredible review! We are happy to know that she was amazing, always takes care of you and knows what she is doing. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

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Employee Rating

Kelly Sandefur is The best! ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez, JR Rodriguez, Eddy Elsayed, Joseph Loera, Michael Ramos, Erwin Artacho, Ross Geiger, Travis Rhodes , Jonathan Hasshaw

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Jan 30, 2025

Walter's Mercedes-Benz of Riverside responded

Taylor, We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 07, 2025

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Employee Rating

Kelly Sandefur was excellent! She was very professional, knowledgeable and very honest! Thank you Kelly! More

by MLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2025

Walter's Mercedes-Benz of Riverside responded

MLT, We are grateful for you leaving Kelly this stunning review! We are pleased to know that she was very professional, knowledgeable, honest and excellent. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 11, 2024

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Employee Rating

Great Service as usual on my latest C300. I always trust Walter's to do the best service possible. More

by EraSprinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2024

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team provided you with great service as usual and that we have earned your trust. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 11, 2024

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Employee Rating

Kelly is fantastic. She is very courteous knowledgeable and goes the extra step to make the outcome successful. Kelly is definitely an asset to Walters Mercedez . More

by dreamnpatricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Walter's Mercedes-Benz of Riverside responded

Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was very courteous, knowledgeable and fantastic. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 06, 2024

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Employee Rating

I went in for my B' Service and also realized with the short inspection of tires before the car went into garagefor the service, Imy back tires didn't look good. My service was fast and I received a short More

by sunnyLu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

Walter's Mercedes-Benz of Riverside responded

Sunny, We are grateful for you leaving Kelly this exceptional review! We are pleased to know that Kelly took excellent care of you, provided you with great service and has a winning personality. We hope to have the opportunity to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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