I went in for my B' Service and also realized with the
short inspection of tires before the car went into garagefor the service, Imy back tires didn't look good. My service was fast and I received a short
short inspection of tires before the car went into garagefor the service, Imy back tires didn't look good. My service was fast and I received a short video of car & service. Kelly Sandefur assisted myself & her winning personality along with great service assisted me and my car & with new back tires. Kelly helped with finding a discount, which totally supported me.
Thank you Kelly!
More
by sunnyLu
Service Price Transparency
Nov 07, 2024 -
Walter's Mercedes-Benz of Riverside responded
Sunny,
We are grateful for you leaving Kelly this exceptional review! We are pleased to know that Kelly took excellent care of you, provided you with great service and has a winning personality. We hope to have the opportunity to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I brought my car in for service & had the pleasure of
working with Kelly Sandefur who is very professional, courteous & gracious, she goes the extra step to make sure you, the customer is satisfied! Walt
working with Kelly Sandefur who is very professional, courteous & gracious, she goes the extra step to make sure you, the customer is satisfied! Walter's is fortunate to have her!! Thank you Kelly!!
More
by dreamnpatricia
Service Price Transparency
Oct 23, 2024 -
Walter's Mercedes-Benz of Riverside responded
Dream n Patricia,
We appreciate you for leaving Kelly this marvelous review! We are delighted to know that she was very professional, courteous, gracious and a pleasure to work with. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Kelly was great she kept me informed all the way as they
worked on my car.
worked on my car.
More
by Dstevens
Service Price Transparency
Sep 12, 2024 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving Kelly this exceptional review! We are thrilled to hear that Kelly took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she kept you informed the entire time your car was being worked on. We hope to have the opportunity to serve you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I recently had the pleasure of working with Kelly
Sandefur to get my car serviced at Walter's Mercedes-Benz, and I can't recommend her highly enough! From the moment I walked into the dealership, Kel
Sandefur to get my car serviced at Walter's Mercedes-Benz, and I can't recommend her highly enough! From the moment I walked into the dealership, Kelly's professionalism and genuine enthusiasm were evident.
More
by mgorosa1230
Service Price Transparency
Sep 03, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Kelly this fantastic review and recommendation! We are glad to hear that Kelly took amazing care of you and your automotive needs. We are happy to know that she was professional and enthusiastic. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Kelly is always a pleasure to work with!
Her mechanics team is trustworthy and I appreciate all their work!
Her mechanics team is trustworthy and I appreciate all their work!
More
by VivGU
Service Price Transparency
Aug 26, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for sharing your positive experience with us! Providing top-notch service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that Kelly's efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Kelly Sandefur exceeded all expectations and went above
and beyond in a professional, courteous and friendly manner. Kelly communicated clearly with a positive attitude with status updates on my vehicle se
and beyond in a professional, courteous and friendly manner. Kelly communicated clearly with a positive attitude with status updates on my vehicle service. My vehicle has been serviced by Walter’s Mercedes-Benz over many years with great service results. Kelly’s customer service was exceptional. Thank you!
More
by autumnwinds2
Service Price Transparency
Aug 08, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing exceptional and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was professional, courteous, friendly and exceeded all of your expectations. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Some of the staff doesn’t acknowledge you even with
appointment I waited about 20 minutes in my car, when I seen others behind me being helped
appointment I waited about 20 minutes in my car, when I seen others behind me being helped
More
by pomona_romero
Service Price Transparency
Aug 07, 2024 -
Walter's Mercedes-Benz of Riverside responded
I’m really sorry to hear that this was your experience here. Do you mind please giving me a call so I can learn more about what happened and extend a sincere apology?
Erwin Artacho
General Manager
Walter’s Mercedes-Benz of Riverside
(951) 441-6182
Everything went great.
The car was checked out, fixed and returned by end of day
The car was checked out, fixed and returned by end of day
More
by Eliseo V. Monterrosa
Service Price Transparency
Jul 30, 2024 -
Walter's Mercedes-Benz of Riverside responded
Eliseo V Monterrosa,
Providing outstanding and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that everything went great. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I have been going to Walter's MB in Riverside since 2010
and I am very satisfied with the quality of service that I receive each time.
and I am very satisfied with the quality of service that I receive each time.
More
by Ikechi Obiocha
Service Price Transparency
Jul 15, 2024 -
Walter's Mercedes-Benz of Riverside responded
Ikechi,
Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Kelly Sandefur was fantastic.
I feel like she really cared about my car, the issues and how they affected me. She was easy to communicate with during the process and she kept me
I feel like she really cared about my car, the issues and how they affected me. She was easy to communicate with during the process and she kept me informed. I highly recommend her as a service advisor. She gets the job done right!
More
by kimberli
Service Price Transparency
Jun 07, 2024 -
Walter's Mercedes-Benz of Riverside responded
Kimberli,
We are grateful for you leaving Kelly this extraordinary review and recommendation! We are thrilled to hear that she took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was fantastic and easy to communicate with. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
