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Kelly Sandefur
Kelly Sandefur at Walter's Mercedes-Benz of Riverside

Kelly Sandefur

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
53 Reviews
5.0

53 Reviews

Write a Review

53 Reviews of Kelly Sandefur

February 28, 2025

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Employee Rating

My thanks to Kelly Sandefur in the Service Dept. and Kevin B. in parts. They both were professional and very courtesy. Kelly addressed all my concerns and Kevin ensured I got the right type of bulbs More

by taimantis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bickell

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Feb 28, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly and Kevin this remarkable review! We are delighted to know that they were professional, very courteous and addressed all your concerns. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 27, 2025

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Employee Rating

Thank you Kelly Sanderfur for doing an excellent job of putting me at ease while having my car at the shop. the timely updates were greatly appreciated and completing the job needed to fix my car. Thank yo More

by marlenereg
Recommend Dealer
Yes
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Feb 27, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly this stellar review! We are delighted to know that she gave you timely updates and did an excellent job of putting you at ease while having your car in the shop. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 24, 2025

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Employee Rating

Kelly sandfer was a great help she quickly got me going I was in n out , she’s wonderful n makes u feel at home . More

by Arturogonzales79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Kelly this positive review! We are happy to know that she was a great help, wonderful and had you in and out. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 18, 2025

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Employee Rating

Kelly Sandefur did an excellent job of writing up my concerns, following up in a timely manner and completing the necessary tasks for my S63 service needs. More

by angiomel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: the lady who helped me get a loaner car also was very professional

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Feb 19, 2025

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Kelly this flawless review! We are pleased to know that she did an excellent job writing up your concerns, followed up in a timely manner and completed the necessary tasks for your Mercedes-Benz S63 service needs. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 13, 2025

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Employee Rating

I really appreciate Kelly Sandefur. Kelly was knowledgeable, helpful, and kind Thank you so much for helping me with all the decisions. More

by hopeandme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly this stellar review! We are delighted to know that she was knowledgeable, helpful, kind and helped you with all the decisions. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 06, 2025

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Employee Rating

Servicing our 2017 C300 which is still like new. We've been bringing our cars here for over 30 years and it's always been a great experience. More

by EraSprinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Walter's Mercedes-Benz of Riverside responded

Providing immaculate service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they made your experience and that you have trusted us for over 30 years. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 06, 2025

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Employee Rating

My service advisor at Walter's Mercedes-Benz Ms. Kelly Sandefur is very knowledgeable and efficient. The faulty components were addressed shortly after the vehicle was towed in to the dealership an More

by S.K.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Walter's Mercedes-Benz of Riverside responded

SK, We appreciate you for leaving Kelly this remarkable review and recommendation! We are delighted to know that she was very knowledgeable, efficient, excellent and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 30, 2025

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Employee Rating

Kelly is amazing , she always takes care of me and knows what she doing! Only person I work with here at Walter’s More

by LaTrecia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed, Morris Gaines, Travis Rhodes

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Jan 30, 2025

Walter's Mercedes-Benz of Riverside responded

LaTrecia, Thank you for leaving Kelly this incredible review! We are happy to know that she was amazing, always takes care of you and knows what she is doing. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

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Employee Rating

Kelly Sandefur is The best! ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez, JR Rodriguez, Eddy Elsayed, Joseph Loera, Michael Ramos, Erwin Artacho, Ross Geiger, Travis Rhodes , Jonathan Hasshaw

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Jan 30, 2025

Walter's Mercedes-Benz of Riverside responded

Taylor, We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 07, 2025

Dealership Rating
Employee Rating

Kelly Sandefur was excellent! She was very professional, knowledgeable and very honest! Thank you Kelly! More

by MLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2025

Walter's Mercedes-Benz of Riverside responded

MLT, We are grateful for you leaving Kelly this stunning review! We are pleased to know that she was very professional, knowledgeable, honest and excellent. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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