Kelly Rogers

If you want great customer service go to Brookdale Toyota, first time buyer and Daud treated us with compassion and love Toyota, first time buyer and Daud treated us with compassion and love More

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Bought a new car and Badu , Myles, Kelly and Abi were awesome, guiding me through the process awesome, guiding me through the process More

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Toyota has very great customer service, staff who loves to satisfy your needs no matter what to satisfy your needs no matter what More

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I just brought my new 2022 RAV4 home a couple days ago. I really appreciated the time that was given to me throughout the entire process from the day I walked in to shop for a new vehicle to the day of de I really appreciated the time that was given to me throughout the entire process from the day I walked in to shop for a new vehicle to the day of delivery. Everyone was. So kind and helpful!! More

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Knowledgeable folks, flexible, friendly, low pressure. Accommodating when it came to last minute changes. Vehicle orientation was in-depth and complete. Accommodating when it came to last minute changes. Vehicle orientation was in-depth and complete. More

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Overall it was a good experience. I got the vehicle I wanted, the service was overall good, the dealership was clean, and I was always greeted immediately at the front desk. The only thing I couldn't sh wanted, the service was overall good, the dealership was clean, and I was always greeted immediately at the front desk. The only thing I couldn't shake was the sales approach. The sales person was partly unprofessional and didn't seem to want to want to help us, but rather find ways to exploit the buyer, get the sale, and move on. Never were we offered water once, in the either times we were there. The sales person didn't have a problem drinking it in front of us despite the hours we spent there. We had to get our own. In short, I felt like I got the stereotypical sales person. Not saying they are all like that there. The sales person I dealt with, I felt that person was just seeing in what ways could they exploit the buyer, rather than actually helping me and answering my questions. The person was a different person once the buying part started though. Outside the informational meeting, everything else was a great experience. More

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Great fast friendly service................................................. great waiting area. Check out staff could be friendlier.....what happened to the free cookie service................................................. great waiting area. Check out staff could be friendlier.....what happened to the free cookies? They were always so good. Coffee was good too. More

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Everyone was great! Even during a pandemic! Quick and painless! Kelly who initially responded to my online message and quickly got me in touch with someone who could help with selling me a car, to Tom wh painless! Kelly who initially responded to my online message and quickly got me in touch with someone who could help with selling me a car, to Tom who happened to make small talk during the down times while Lynn was making the deal happen, and Sara in finance whipping through all the paperwork yet explaining it all along the way. Thank you all so much for all you did!! More

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Fast & easy They're always courteous quick they never push any kind of service on me I don't want and have always been great to work with They're always courteous quick they never push any kind of service on me I don't want and have always been great to work with More

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Excellent I have purchased and have had my vehicles serviced at Luther Brookdale since 1986. I highly recommend Luther Toyota. A big thanks to everyone at Lu I have purchased and have had my vehicles serviced at Luther Brookdale since 1986. I highly recommend Luther Toyota. A big thanks to everyone at Luther!!! More

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