Kelly Cranford
Kelly Cranford at Shottenkirk Toyota Weatherford
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Kelly Cranford

Parts Specialist

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.9
41 Reviews

Dealership Experience

9 yrs, 7 mos

Industry Experience

36 yrs, 7 mos

Languages Spoken

English English

4.9

41 Reviews

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41 Reviews of Kelly Cranford

September 30, 2024

Dealership Rating
Employee Rating

Mike Pfender is very professional always takes care of whatever I need done. 5 stars More

by kellycranford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

Oct 01, 2024

Shottenkirk Toyota Weatherford responded

Kelly, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 23, 2024

Dealership Rating
Employee Rating

Service was very fast, and Mike was incredibly helpful with getting everything taken care of for my car! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Erika Featherston

Sep 24, 2024

Shottenkirk Toyota Weatherford responded

Greg, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 02, 2024

Dealership Rating
Employee Rating

I arrived at 7 for my appointment. When the door opened Manny was there to check me in. My Avalon windows would not work after I installed a new battery. I took a seat in the waitin More

by hleemcewin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

Jul 04, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 26, 2024

Dealership Rating
Employee Rating

Pfender was really helpful in keeping me up to date, Rich managed to get my truck in and diagnosed the same day, and was done with it a week later this dealership has been my favorite so far and will continu More

by RACKZONYAHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 30, 2024

Dealership Rating
Employee Rating

Great service Manny / Kelly took care of all my car needs and answered all my questions , thank you ! More

by Jes Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

May 01, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 16, 2024

Dealership Rating
Employee Rating

Very friendly and super helpful in every possible way! Made us feel very welcomed and appreciated! More

by jessicaest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

Mar 18, 2024

Shottenkirk Toyota Weatherford responded

jessica, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

March 08, 2024

Dealership Rating
Employee Rating

All went well. Manny was great and they were very prompt. A pleasure doing business with them. More

by aminshew13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendon Powell, Manny Martinez , Brandon Cooper

Mar 10, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 30, 2024

Dealership Rating
Employee Rating

Love this dealership specially the people that work there Rachel is one of the best always helpful and happy to help always treat you like family they always go above and beyond More

by Ahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lamont Halstead , Rachel Sims

Jan 31, 2024

Shottenkirk Toyota Weatherford responded

Ahmad, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

December 20, 2023

Dealership Rating
Employee Rating

Great place as always. Service is fast and complete. Beautiful new facilities. Parts department guys are the best! More

by kellycranford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Mike Kessler

November 05, 2023

Dealership Rating
Employee Rating

Everything is first class at this dealer all the way from the new complex to the people working here. A big shout out to Rachel Sims who has always treated me exceptionally well, Kelly in parts who is very c More

by TROY250R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Sims, Ryan service tech. 5 stars!

Nov 06, 2023

Shottenkirk Toyota Weatherford responded

TROY250R, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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