Kelly Costa
Kelly Costa at BMW of Freehold
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Kelly Costa

Service Appointment Coordinator

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Kelly Costa

November 06, 2024

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Employee Rating

I had the most amazing experience at BMW of Freehold. This is where I will be getting my cars from going forward. Nick Lichaa is the Manager and he and his team are the dream team. He worked closely with More

by LORYMORA11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

BMW of Freehold responded

Hello! We're delighted to hear about your fantastic experience with Nick, Mike, and Ruslan at BMW of Freehold! It's wonderful that our team made you feel informed and valued throughout the process. Enjoy driving your first BMW and come again soon!

September 14, 2024

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My entire family comes here because we are taken care of so well! Love them all More

by JERRYSIMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with our team at BMW of Freehold. Come again soon!

June 13, 2024

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Employee Rating

Gian is one of the best BMW technicians and overall car mechanics I know. He is thorough and really know what he’s doing. He’s a pleasure to work with and always has a good attitude. More

by Blakehurst777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

BMW of Freehold responded

Hi Blake! Thank you for highlighting Gian's expertise and positive attitude! We're proud to have such a dedicated technician on our team at BMW of Freehold. We appreciate your feedback and look forward to serving you again!

June 03, 2024

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Employee Rating

Mat was awesome! He took the time to come in on his day off to assist me with a fabulous vehicle! I'm recommending my friends to see him! More

by HENRYLGOURDINE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hyman, Frank Catania, Ashley Kelsch , Mohammad (Moe) Awadallah, Mathew Torres

Jun 04, 2024

BMW of Freehold responded

Henry, we're delighted to hear that Mat went above and beyond for you at BMW of Freehold! Thanks for recommending us to your friends. Enjoy the fabulous vehicle and come again soon!

May 19, 2024

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I’ve been coming to the BMW of Freehold for a little over 5 years now for cars & maintenance & have always been amazed at how professional & kind the entire staff is. More

by KYLIEBROWNLEE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justine Ammiano, Ruslan Gayetsky, Michael Chang, Ashley Kelsch , Mohammad (Moe) Awadallah, Fernando Lema-Hasing

May 19, 2024

BMW of Freehold responded

Hi Kylie! We're so glad to have had you as a loyal customer at BMW of Freehold for over 5 years! It's great to know our team has consistently provided professional and kind service. Thanks for your support and come again soon!

April 08, 2024

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I had an excellent experience purchasing my car from Mike. He provided exceptional customer service and product. His expertise on the vehicle features and specifications was impressive, and he patiently More

by Bmwpurchaser114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

BMW of Freehold responded

Hello! We're delighted to know that you had an excellent experience with Mike at BMW of Freehold! It's great to see his knowledge and customer-focused approach made your car buying process smooth. We appreciate the recommendation, enjoy your new ride. Come again soon!

March 26, 2024

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Employee Rating

Absolutely phenomenal experience from start to finish. My build turned out exquisite. Mark Eustace is the best salesman. Ruslan was also very helpful. Even the service department got the car PDI’d ASAP. T More

by Christian K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruslan Gayetsky, Nicholas Lichaa, Mark Eustice , Frank Ghusson, Christian Kowalczyk

Mar 27, 2024

BMW of Freehold responded

Hello Christian! We're so glad to know you had a phenomenal experience with us at BMW of Freehold. It's great that Mark and Ruslan were able to assist in making your third 5 series purchase smooth! We look forward to seeing you again for the next one!

November 25, 2023

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Thomas Thomas Thomas. HE’S THAT GUY. HE GON MAKE SURE YOU STRAIGHT. I APPRECIATE YOU. This Kwasi More

by nanakwasi.x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas LaBarbara

Nov 27, 2023

BMW of Freehold responded

Hi Kwasi! Thank you for taking the time to leave us a review. It's great to hear that Thomas is that guy. We love hearing when our team at BMW of Freehold is doing amazing. We hope to see you again soon!

February 08, 2022

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My 2021 Bmw x5M was stolen on thanksgiving night and I brought it back to BMW of FREEHOLD where I initially purchased the vehicle for repairs. Gregory Itkin handled my car and treated me and the car like More

by Missmmoyet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Itkin

Feb 08, 2022

BMW of Freehold responded

Hello, we are happy to hear Greg and the rest of the team took good care of you and your vehicle. We appreciate you trusting us and look forward to taking care of your vehicle again in the future!

July 20, 2021

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Employee Rating

I find this dealership to be very helpful. Everyone there treated me like one of the family. I've been buying cars for like 30 years. And this dealership has to be one of the best dealership I've eve More

by Esimmons646
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

BMW of Freehold responded

Thank you for the excellent feedback! We truly appreciate your business and kind words!

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