Kelly Adcock
Kelly Adcock at Toyota of Lancaster
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Kelly Adcock

Fleet Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.6
51 Reviews

I've been selling cars for over 20 years now and I specializing in helping clients find the car that best fits their needs while providing them with the best price and finance options.

Dealership Experience

21 yrs, 3 mos

Industry Experience

18 yrs, 1 mo

Languages Spoken

English English

4.6

51 Reviews

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51 Reviews of Kelly Adcock

March 12, 2025

Dealership Rating
Employee Rating

Not to happy with detail of vehicle after sale. Car has stickers in varies locations. More

by PLOURITO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 13, 2025

Toyota of Lancaster responded

I’m so sorry, and we sincerely apologize for not removing stickers during detail. Please reach out to us at (661) 952-2103 so we can make it right.

January 22, 2025

Dealership Rating
Employee Rating

Had great help and got a great deal on my car, super nice and friendly More

by kalynmcclain27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2025

Toyota of Lancaster responded

Thank you so much for taking the time to leave us a review on your car buying experience here at Lancaster Toyota. We appreciate you, and Congratulations on your purchase.

January 11, 2025

Dealership Rating
Employee Rating

Awesome etc etc etc etc etc etc etc etc etc etc etc etc etc etc More

by ORHG777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Bravo, Manuel Rosales

Jan 13, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5 star review. Please let us know if you have any questions.

January 01, 2025

Dealership Rating
Employee Rating

Kelly was wonderful in helping me choose my car and facilitating the sale of my car. She was able locate and have my car delivered to me at home. She continues to contact me to make sure that I don’t h More

by PWHEAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Toyota of Lancaster responded

Thank you for the amazing review! We’ve shared your feedback with Kelly Adcock, and they were so happy to hear it. We’re lucky to have a team that cares as much as they do.

December 26, 2024

Dealership Rating
Employee Rating

I was very pleased with this dealership. They had the car I wanted. I love the car. I would recommend this dealership to others. More

by MARYADIAZ.1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2024

Toyota of Lancaster responded

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

December 20, 2024

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Employee Rating

They were very helpful in leading me through the car buying process. And I know that if anymore questions arise I can go back to them and get help. I’m 71 years old and sometimes get confused about thin More

by RECORDBOYSTEVE
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gonzalez, Andy Chavez, Edgar Bravo , Joshua Alperin

Dec 24, 2024

Toyota of Lancaster responded

Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out.

September 29, 2024

Dealership Rating
Employee Rating

Kelly and the TOL team made my buying experience enjoyable and straightforward. Would highly recommend them to anyone looking for a Toyota More

by DALE.BOYLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

August 21, 2024

Dealership Rating
Employee Rating

Car is fine salesmen was great, contract guy was fine but does not follow-up and owes me $70.00. not happy with follow-up service. More

by LUCASF0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hernan Garay, Edgar Bravo , Henry Abarca, Joshua Alperin

Aug 21, 2024

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. Please reach out to me directly at (661) 952-2103 so we can make things right.

April 11, 2024

Dealership Rating
Employee Rating

The dealership itself we have history as a client more than once and have not had a problem with the sales end they have always done a good job but unfortunately can not say the same about my families exp More

by Ij65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Toyota of Lancaster responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to (661) 952-2103 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

December 02, 2023

Dealership Rating
Employee Rating

They were very helpful, knowledgeable, and expedient during my car purchase. I would recommend them to my friends and family. More

by bartolom1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

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