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Kellie Palmer
Kellie Palmer
Warranty Administrator
Koons Westminster Toyota
375 Baltimore Boulevard
Westminster, MD 21157
4 Reviews
Kellie has been in the Automotive industry for 7 years. She graduated from Coastal Carolina University in 2003 with her Bachelors degree in Business. She started working for Koons in 2005 as an Assistant Service Manager and now does Warranty and Rentals. She enjoys watching the Ravens and NASCAR as well as spending time with her family.
Read more4 Reviews of Kellie Palmer
April 15, 2026
Cory Colassard gets an A+, Todd Eckard gets an A+, and I like the entire Koons dealership team! When the day comes and I want a new car, chances are, it's going to be another Toyota, from Koons! :) like the entire Koons dealership team! When the day comes and I want a new car, chances are, it's going to be another Toyota, from Koons! :) More
by russell.w.appler
Verified CustomerOther Employees Tagged: George Thompson, Anthony Stino, Ron Howard, Larry Conaway, Kyle Harris, Bridgett Kirby
April 02, 2026
I was a little disappointed that after my appointment that I didn't receive a copy of the invoice with the work that was performed on my vehicle. Also I was advised that I might want to drive my vehicle that I didn't receive a copy of the invoice with the work that was performed on my vehicle. Also I was advised that I might want to drive my vehicle more to get additional miles. I only use this truck for short trips. More
by whiz47
September 08, 2021
On August 14th 2021 I came to this dealership (Koon's Westminster Toyota) to pre-order and sign paperwork for a 2021 Toyota Sienna SXE. The price out the door they quoted me was $50, 068.94. I asked them Westminster Toyota) to pre-order and sign paperwork for a 2021 Toyota Sienna SXE. The price out the door they quoted me was $50, 068.94. I asked them to include the roof rack with crossbars and the body side moldings and they said it would be included at that price. On September 7th 2021 I went in to sign the paperwork for them to install the Entertainment package before picking the vehicle. But then at that time the dealer told me they would no longer be including the roof rack and side moldings and I’d have to pay an additional fee for them. I talked to the sales guy (Alex Shore) and the sales manager and they both said that this was not included even though it was included on the original paperwork I signed. I pleaded and argued with them but the manager would not listen and not help me to get into this vehicle I ordered and was waiting to purchase. She would rather me leave and write this negative review rather than make things right and make More
by traingheot2015
