Kelleigh Congdon

Great job. Good communication during service. All the recalls were dealt with. The car was delivered nice and clean. Very pleased. Good communication during service. All the recalls were dealt with. The car was delivered nice and clean. Very pleased. More

by howardlampe Verified Customer Verified Customer

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I recently moved my Lexus servicing to this dealership after being treated as insignificant at another location and not being given any estimate of how long my service would take. The difference here was after being treated as insignificant at another location and not being given any estimate of how long my service would take. The difference here was immediately noticeable. I was given a clear time frame, which was met, and my service advisor was professional, courteous, and kept me informed throughout the entire process. The communication and respect I received made this a very positive experience, and I’m glad I made the switch. More

by rwood1690 Verified Customer Verified Customer

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Best Customer Service Experience! Kelleigh was very professional any courteous. My appointment time was met. Kelleigh was very professional any courteous. My appointment time was met. More

by jlafranc Verified Customer Verified Customer

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This was our first visit to have service done on our new (to us) Lexus. We were greeted warmly and introduced to Kelleigh our service manager. She walked us through everything and was also able to get us a (to us) Lexus. We were greeted warmly and introduced to Kelleigh our service manager. She walked us through everything and was also able to get us a loaner vehicle for the day. Kept us up to date on the service and recommended items timely and got us back on our way. Fantastic experience. More

by jnorris.cincy Verified Customer Verified Customer

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Excellent and every way! Their service is superb and they even provide a free loaner when your car is being serviced. Their service is superb and they even provide a free loaner when your car is being serviced. More

by Karlinkdaniel Verified Customer Verified Customer

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Excellent service, communication and professionalism. . Always a pleasure to have my car serviced at your dealership. . Always a pleasure to have my car serviced at your dealership. More

by jquattro7 Verified Customer Verified Customer

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Kelly , our service advisor is always great and so is the service team. The cappuccino is excellent also.😎 service team. The cappuccino is excellent also.😎 More

by loucrighi Verified Customer Verified Customer

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I brought my wife's 2022 Lexus RX 350 in for the 30K mile service. Kelleigh Congdon was our service director. She was very knowledgeable and courteous and made us very confident on the service of our car. Sh service. Kelleigh Congdon was our service director. She was very knowledgeable and courteous and made us very confident on the service of our car. She explained everything that the service would include. It was a pleasure doing business with someone like that. We will always ask for Kelleigh to be our service director in the future. Thanks Again kelleigh More

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Pleased with the service received. Kelleigh listened, explained what needed to be explained and was courteous and respectful. She was also warm and friendly. Thank you, Kelleigh!! Kelleigh listened, explained what needed to be explained and was courteous and respectful. She was also warm and friendly. Thank you, Kelleigh!! More

by Marlee Verified Customer Verified Customer

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Top Notch service and pleasant interaction from ALL staff members! From the moment I drove into the service bay to the moment I left…….Service coordinator Kelleigh is efficient, professional and an excelle members! From the moment I drove into the service bay to the moment I left…….Service coordinator Kelleigh is efficient, professional and an excellent communicator……...Totally opposite from awful experiences I have had at Palm Beach Lexus…..So glad I switched dealerships to TC Lexus! More

by dlongstory Verified Customer Verified Customer

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