Keith Sutton
Keith Sutton at Jim Butler KIA
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Keith Sutton

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
439 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

16 yrs, 8 mos

Languages Spoken

English English

4.7

439 Reviews

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439 Reviews of Keith Sutton

January 17, 2025

Dealership Rating
Employee Rating

Fast and courteous staff. I highly recommend this dealership for your service and sales needs. More

by tammie.baker
Service Price Transparency
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Recommend Dealer
Yes

January 14, 2025

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Friendly staff, accommodating while you wait for service, keep you updated on what’s going on and service done in an efficient amount of time. More

by trpcdip
Service Price Transparency
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Recommend Dealer
Yes

January 11, 2025

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Employee Rating

The staff were friendly and concerned with resolving the issue in my 2025 Sorento. They identified the problem and ordered the part. This car has 1300 miles on it and has been to the dealer twice for burn More

by tbonecox
Service Communication
Recommend Dealer
Yes

January 10, 2025

Dealership Rating
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Fabulous service! Friendly knowledgeable staff. I highly recommend! Can’t say enough good things about Jim Butler Kia! More

by mjo315
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rodger Harman, Tammie Baker

January 10, 2025

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The service was amazing. Was dropping my car off for a recalled and was by Keith that I can wait for it. I was out within an hour. Exactly customer service! More

by nabegg1568
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Recommend Dealer
Yes

January 07, 2025

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Everyone is kind, helpful, and considerate. The space itself is clean and bright. I have recommended it to several friends. More

by mjo315
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Recommend Dealer
Yes

Other Employees Tagged: Rodger Harman

January 06, 2025

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After my tire rotation, all my wheel caps were loose. I had to go to all 4 and push them in. Also one of my air cap from the tire was missing. More

by ameetp14
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Recommend Dealer
No

January 06, 2025

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They do good work but it takes too long to get an appointment. Not sure if it is a staffing issue or a facilities issue. More

by mikeh6977
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Recommend Dealer
Yes

January 06, 2025

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Great service and very polite! ! The waiting room was comfortable and clean. Got us in and out in no time. More

by ahiggins5
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Hutchens

January 02, 2025

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The Service Department staff is extremely fast, friendly, and efficient. They make the inconvenience of maintenance and repair as convenient as possible. More

by s1037989
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Recommend Dealer
Yes
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