Keith Sutton
Keith Sutton at Jim Butler KIA
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Keith Sutton

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
401 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

16 yrs, 6 mos

Languages Spoken

English English

4.7

401 Reviews

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401 Reviews of Keith Sutton

November 13, 2024

Dealership Rating
Employee Rating

Charging a credit card fee is ridiculous. Also asked them to look at problem with automatic window, they said they were too busy. Won’t be back unless I have a recall More

by Tpm
Recommend Dealer
No

November 13, 2024

Dealership Rating
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Great customer service. The facility is extremely clean. Free coffee and water is a nice touch. More

by e_dehner
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 11, 2024

Dealership Rating
Employee Rating

Good dealership. . this was my 3rd vehicle that was purchased from Jim Butler.. however, the last car I purchased from Jim Butler, there were a few things wrong with a More

by livisagra717
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 11, 2024

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Loved this dealer ship. Keith was great to work with. I will be back to buy a 2nd car. More

by Daniel@piertech.com
Recommend Dealer
Yes

Other Employees Tagged: Jean Silverio

November 11, 2024

Dealership Rating
Employee Rating

James was very proactive and communicated very effectively the ongoing work while the car was there. Exceptional service from him. More

by calandraca82
Service Price Transparency
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Recommend Dealer
Yes

November 05, 2024

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Car was towed in and it took 5 days to even look at it to discover it was a recall item on a car with 18,000 miles. Had to lease a car from Enterprise since we were quoted $90 a day from Kia. More

by themocrows
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Recommend Dealer
No

November 05, 2024

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Trustworthy with great communication and knowledge! Thank you for the solid service! A+++ would recommend More

by Hayleyaschaefer
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Recommend Dealer
Yes

November 04, 2024

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I like the Sales and Service at this dealership. They are friendly and trustworthy. They are very good in getting me in and out on service work. An extremely friendly staff. Good place to do busin More

by daheinrich
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JAMES DELALOYE

November 04, 2024

Dealership Rating
Employee Rating

Overall good service however the system lost my reservation which I made via a phone call. More

by blangan950
Service Price Transparency
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Recommend Dealer
Yes

November 02, 2024

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The service department is very fast and knowledgeable. I appreciate how upfront and stress free it is whenever I bring my vehicle in for service. More

by trogg199
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Recommend Dealer
Yes
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